
- Country: USA
- State: Texas
- City: San Antonio
- Address: 2507 W Martin St, San Antonio, TX 78207, USA
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Due to significant hail damage "totalling" our roof we had to get a complete replacement roof. And much like most of our fellow community members we vetted many roofing companies. Many companies used by our neighbor's and we likely would have used. In the end we decided to work with 12 Stone Roofing. 12 Stone Roofing is a Veteran owned and operated company. They have a A+ certification with the BBB and after much digging (and trust me we dug) we couldn't find any bad reviews in them). Since both my husband and myself are Veterans we strive to support other hard working Veterans. And this time we were not disappointed. We are not easy people to work with either. 😂 The project manager we worked with Tommy Tavarez made himself available at a moment's notice when I called him, which was pretty much all the time- I had a lot of anxiety about the process. 😬😪 Our roof was replaced in one day and they were very careful not to damage our yard. I specifically asked them not to place any ladders on our grass and they complied. During roof replacement the owner himself came out all the way from Houston to meet us. He is a prior service chaplain. We were very pleased to get a chance to meet him. After our roof was completed they did our neighbor's roof and got nails in our yard and came over two weeks later and cleaned everything up, no questions asked! Given the chance (hopefully not any time some) we would work with them again. I think what we admired the most about Tommy and his crew is that they were straight with us. How much everything would cost, if we wanted gutters, what the fee would be for that too. There wasn't a hidden agenda. I feel anytime you get ready to write someone an 8k check you can get nervous but they answered our questions and ensure we were comfortable the entire time. Most importantly, even if they got annoyed with me asking questions they kept their cool around me!😅
I highly recommend 12 Stones Enterprises, The re-roofing job they did for me was top notch. Not one but two representatives came to my home and explained in detail the process. After the job was done they took the time to explain to me exactly what the did. Any questions I had after the job they answered in laymen's terms so I completely understood what work had been done. Great job!
I would highly recommend 12 Stones Enterprises! Isaac Franco was our representative, and he was reliable and very professional.The pricing was fair and reasonable, with numerous tile colors and roofing designs. The roofing team was not only prompt, but exceptionally efficient, and our roof looks great!
On time, professional, great price, insured-bonded, bonded.. they passed all of my litmus tests.. Oh yea, local.. their office is off W Martin near downtown which assured me they're not a fly by night storm chaser!