
- Country: USA
- State: Virginia
- City: Virginia Beach
- Address: 4937 Cleveland St, Virginia Beach, VA 23462, USA
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
5101 Cleveland St suite 302, Virginia Beach, VA 23462, USA
- 5 reviews
Called about my roof leaking. They called back right away. Never showed up. Had to call someone else who did show up right away.
I rarely write reviews but having based my decision to hire Baker roofing based on these reviews i felt compelled to write my own. We are a property management company so I have a lot of experience with all phases of maintaining properties. I was very impressed with Baker roofing until the project began. Their professionalism and communication appeared to be of a high quality. Once the job began it was a very different story. the first issue was not protecting the HVAC units. I discussed this with the supervisor who agreed to protect them with shields made out of plywood. The next day I get a call from a maintenance supervisor that a bundle of shingles had fallen on an HVAC unit while he was working on it. The unit was damaged as were his tools. If it had fallen a foot to the right he would have been hit. I came back the next day and they had protected some units but not others. They failed to clean up each day, leaving nails and shingles scattered around the property. With children playing this was something that was made very clear in the contract and that I reiterated repeatedly. Throughout the job i had to repeat one requirement after another. When it the job was finished they did not remove excess material or adequately clean up. I had to call three times for them to return to correct deficiencies. In the end the installation was well done but I was absolutely mistaken about the quality of their professionalism. When i asked to speak to whoever was in charge of the local office i did not get a return call in spite of the fact that the contract was for 100's of thousands of dollars.
Wonderful company. Repaired my roof after my company who put on roof blew me off. They put new gutters on and my house looks great. Gave me a good price and answered all my questions. Getting ready for them to put new front door and shutters on soon. Nice people to work with. Highly recommend them!!!
Very professional. Will use again and recommended you guys to others.
They are very knowledgeable, thorough . The gentleman was very informative. I would use them again.