Hands down, one of the best customer service estimates i have ever heard. The specialist, Sam provided me with all the answers i was looking for and did not sugar coat anything. I really appreciate his time and being candid with everything. Its rare to meet someone that is trying to sell you something to be frank. I recommend you to give this company a chance if you are looking for great products and services.

I did not go with this company. Highly suggest you shop around. Here are my reasons: 1. Would not provide a written estimate. 2. Lowest price was more three times other offers and was told I had to commit that day before prices went up. 3. Three other estimates were in $8 to $9k range. Paramount was $28000. Nearly $20k higher than what I paid. They are hoping you don’t know anything and will cave in to their pressure sales pitch. Please check others for estimates as they offer the same materials and quality regardless of what you are told.

After two unnecessary hours of listening to a sales pitch in my home presented by a PB salesman, he left my house quite passive aggressively when we told him we weren't going to make a decision to purchase RIGHT THEN AND THERE. I asked for a business card so we could reach him again if we decided to use them as our window installer and he quite literally said it wouldn't be worth his time to come out to my house again for a "small two window job." The lack of grace and professionalism that salesman showed me upon leaving my house is the sole reason I will not be doing business with PB. I will also ensure friends and co-workers do not do business with PB as a result of this interaction. They are also 3x more expensive than the competition. Do not waste your time with these guys--they will never be cost effective.

If I have one regret, it would be to conduct business with this company. Their salesman was good. He hooked us into buying the roof, which was more than double the average cost of a roof. If you're not living in the house for at least 25 more years, it's not worth it. After the roof was installed, the customer service was non-existent. They sold our account to another company, who contacted us because they had already opened a bank account in our name to pay the loan through. We needed help getting an itemized statement of the repair, in order to provide that to our insurance company, and Paramount responded with, "our roofs are sold and installed as a complete system. The original contract written for you should suffice for both description and pricing." A glimpse of the contract is in the attached photo. They emphasized in their sales pitch that they are founded on honesty and integrity, but if they're so honest, then why can't they provide an itemized list of the cost of repairs? Before you choose them, make sure you know what you're getting yourself into.

Horrible, horrible, horrible. We got an estimate from them but went with someone else. A representative from PB called us and reprimanded me for not using them. His excuse was PB was trying to expand into Gloucester and we were making it harder by not using them. I told the rep their prices were too high and not too ever call again. They called again and spoke to my wife. She informed the man that called we weren't using them. He told my wife she was in a nasty mood and he'd be calling again before hanging up. Sure enough they called again. We have now had to turn to an attorney to stop their harassment .