I used vertex to do some repairs on my house about 4 years ago i always spoke to Sarah at vertex office very nice lady Last summer after some storm damage I had them come out and do a nother temporary patch this time i spoke to Lauren she was very helpful This year I decided to get a new roof and received several different estimates from other roofing companies Vertex estimate was very close to the others in price but very professional compared to some of the other companies Brian was my salesman i could tell he has been in the industry for a very long time and answered all the my questions in detail He made sure that I received an upgrade on the shingles and gave a senior citizen's discount The roof came out great All on my neighbors comment how nice an professional the vertex guys were (I have a lot of nosy neighbors) vertex guys even answered their questions I will highly recommend vertex to ever person i know that is looking for a new roof in the future Heather Blanco

We had a leak this past june called vertex to take a look at it after the vertex sale rep joe came out he suggested that we replace the roof we received a estimate form him and 3 other companies vertex did not have the cheapest price but they did have the best warranty That helped me make my decision to sign up with them 2 days later there office called me thetyrepair team came out temporarily patch my roof at no charge one week later our roof was installed The asked for no money upfront and gave me 10 days to pay after our roof was complete and I was satisfied with everything Great company I would give them 10 stars if I could

Bill was awesome with my insurance it took 6 months to get it approved due to my insurance wanting to do ony half of my roof but he finally got it approved the office staff was fast on get shingles delivered but it did take 2weeks to get them installed they had to cancel twice due to the rain but the 3rd time they worked with my schedule they told me to pick any day they would work around me so i made it on my day off that was great Crew was on time tommy was the supervisor he had sure the job was completely to my satisfaction after the job was completely the office called the next day to make sure i was satisfied afterwards they sent me my invoice they let me know i had ten day to pay but my insurance did not send me the money yet i spoke to nicole at vertex she said no problem just keep her in the loop Over all the had a great experience and have recommended then to all my friends and family Steve

Called them for an emergency roof repair. It ended up taking them several weeks to get back to me to schedule this "emergency" service. Then they did the work, had me pay... and the roof was still leaking in the exact same spot two weeks later. They said they would come out again, didn't give me a clear answer on why it was still leaking, and then stopped communicating with me all together. So, basically, they took the money and ran without really repairing anything.

I paid a lot of money for roof replacement at Lowes in Woodbridge, VA. My roof wasn’t that old and I had no problem with it but I thought it would be a good idea to replace it. Lowes gave the contract to Vertex roofing for roof replacement. They replaced my roof and worked for 2 days to replace it. I noticed that they threw away my gutter covers and damaged the gutters during the roof replacement. I spoke to the supervisor and he sent the people who replaced the gutter covers. They repaired the damaged Gutters but told me they can’t fix it completely and this is the best they can do. They did not replace the rubber boots and the caulking of the vents which was 12 years old and rubber may not last for another 12 years. They saved $6.00 but put my roof at potential risk of leak. I checked other houses who replaced roofs recently and all of them had new boots and other things at the top. After a few days I noticed they have damaged a complete bar of siding which I showed to supervisor and it took one week for them to send someone to fix it. The supervisor tried to justify every problem instead of fixing it. After a few days I noticed they have not done a good job and the new siding which they put is broken again and it is out of place. I called Lowes and they called Vertex roofing and made appointment. Next day I got a call from Vertex roofing and they cancelled my appointment and made another appointment. It was cancelled by the same lady who was always very rude and I tried to speak to the owner 3 times but they never let me talk to him. When they fixed the siding the 2nd time it is a shame that they used all rusted nails and I don’t know where they even got those nails. This company is very cheap and unprofessional with incompetent people and they ruined my roof. These are the results after 6 weeks of installation and my roof will not survive, I have attached pictures. The workmanship warranty is 2 years and after that vertex roofing is not responsible for this poor workmanship. I am highly dissatisfied. I changed my roof for a peace of mind but I am more stressed now than ever because of this this nonprofessional company’s work. I trusted Lowes due to its good name but they gave my job to a very low quality company. Whenever I call Lowes they tell me Vertex will repair which I don’t trust at all. I would never recommend both Lowe’s or Vertex to anyone for their roofing or repair problems. RUN!