- Country: USA
- State: Virginia
- City: Fairfax
- Address: 11350 Random Hills Rd Suite 800, Fairfax, VA 22030, USA
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
They got my info directly from the siding manufacturer that I wanted. Sales person came out on time and did his measurements. He said he would get back to me by Friday or Saturday. It is now Tuesday and haven't heard a word. Pretty much a waste of my time to come home early to meet him.
This is a great company! Love their honesty and their efforts to give the best customer service
Ken and Colonial Remodeling was recommended to us by friends when our insurance company threatened to drop us unless we replaced our roof. Any other company would have came out and given us an estimate siding with the insurance company to get paid but not Ken. He visited our home, did a thorough inspection of our roof and informed us the roof was not in the state the company was claiming. Ken really went to bat for us writing up a full report complete with several photos to send to our insurance company to help us fight the cancellation. Ken is quick, caring, efficient and above all, honest. Going forward, whenever we need any type of maintenance on our home we will look no further than Ken and Colonial Remodeling.
I will definitely use this company again as long as Gabe Griffin is on the job! We were about to use another company, whose name I will not mention. However, their customer service skilsl were lacking and showed even before the job started. My neighbor and client referred Gabe to me and had nothing but great things to say about him. From day one, Gabe was forthcoming and open about the whole roofing project and what we could expect. What impressed us the most was how he made appointments to meet with the insurance adjuster while we were on a family vacation. We didn't have to worry about rushing back or cutting our vacation short. He really made the process as stress free for us as possible. There were other things he did to make the process easier for my husband during the time his brother passed away. Our roof looks amazing and we are extremely pleased with the entire experience from start to finish. Did I mention that we didn't have to do any haggling with our insurance company? First rate service all the way!
If you need a new roof, look no further. Colonial is the way to go. Our contact, Gabe Griffin, was extremely knowledgeable, professional and honest. Our roof had a lot of damage from the recent windstorm in March ('18) and Gabe was extremely helpful in providing detailed information to us and our insurance company. The entire job proceeded in an orderly and organized fashion, as promised. Upon completion, the costs were as discussed prior to the job start, with no hidden or unforeseen additional costs. I highly recommend this company.