
- Country: USA
- State: Virginia
- City: Ashland
- Address: 340 Hill Carter Pkwy suite e, Ashland, VA 23005, USA
- Monday: 8:00 AM – 6:00 PM
- Tuesday: 8:00 AM – 6:00 PM
- Wednesday: 8:00 AM – 6:00 PM
- Thursday: 8:00 AM – 6:00 PM
- Friday: 8:00 AM – 6:00 PM
- Saturday: 9:00 AM – 6:00 PM
- Sunday: 9:00 AM – 6:00 PM
Beware especially of their gutter division. They are extremely expensive will take advantage of older folks. The worst part is you would think when you pay $1500 for a single section of gutter that is would work well. Spoiler alert it does not worst part is the company ignores calls & a certified letter sent to the corporate office. Would recommend thinking twice before using this company.
Five star experience!!! I had a terrific experience with Thompson Creek from beginning to end. The Factory Representative was very knowledgeable, providing us with details on their products and guiding us in the right direction on what would be best for our home. The project coordinator and project manager watched our project all the way through and I felt at ease throughout the entire installation. Some of the best customer service I have ever had and I cannot get enough of my windows and doors. I highly recommend working with Thompson Creek and I will be having them back to install my gutters soon!
With all the great reviews, I thought going with Thompson Creek for a new roof would be a nice, easy, no problem experience. The roof was installed on Monday & Tuesday, December 17-18, 2018. So far the roof is not leaking, except around the fireplace chimney. I called Thompson Creek on Friday, December 21, 2018 to inform them of the problem. I was out of town from December 21-28, 2018. The project manager called on December 27, 2018 to inquire about my problem and if it had been fixed(!!!), which I didn't know. Get home on the 28th to discover the roof is leaking around the chimney. I called Thompson Creek project manager and the sales person about the problem on the 28th. It is January 3, 2019 and no answer from anyone. It didn't rain that much yesterday so I don't know if the leak is fixed or not and no response from Thompson Creek!!!! I am not impressed with Thompson Creek for various reasons. Jackie Strickland Doswell, VA
The only contractor my parents have trusted their home to get the job done right. They were very professional upon quoting the project all the way through the install. We are very happy with the windows, doors, and gutters they installed. Definitely would recommend and work with this company again. They also took great care of the home and made sure to leave the site clean when finished.
I'll admit when I first heard Thompson Creek I thought who? But after looking them online and seeing the overwhelmingly positive reviews I thought I'd give them a chance. Long story short they helped me replace my window. Yes just the one. The other companies wouldn't even consider doing the job. On top of that the way they conducted themselves was top notch. Real professionals.