5 reviews
  • Country: USA
  • State: Virginia
  • City: Richmond
  • Address: 2120 Staples Mill Rd Suite 300, Richmond, VA 23230, USA
Phone number
Working hours
  • Monday: 8:00 AM – 4:30 PM
  • Tuesday: 8:00 AM – 4:30 PM
  • Wednesday: 8:00 AM – 4:30 PM
  • Thursday: 8:00 AM – 4:30 PM
  • Friday: 8:00 AM – 4:30 PM
  • Saturday: 8:00 AM – 4:30 PM
  • Sunday: Closed
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5 Review(s)
Lonnie Crouse
03.07.2019

My husband and I needed some work done to our home and since we had some bad experiences with previous companies that we selected, we decided to give Home Advisor a try. They recommended Jacobs Ladder as one of the companies to select. We chose them on this recommendation and am so happy that we did! Reagan came out and walked the entire property with my husband and found every board that needed to be replaced. After that, he sent his crew out to start the work. The crew was wonderful. . . They were here on time every day, worked diligently, made sure the job site was cleaned before they left every day, and paid attention to detail and did beautiful work. We are extremely happy with this company and will not hesitate to call them again. Thank you Jacobs Ladder for peace of mind!

Shepherd
05.04.2019

Competitively priced with the five quotes we got. Immediate response to any issues. Excellent documentation of liability insurance, warranty, and itemized billing. Professional and polite. Work crew was courteous and fast. They asked permission to work on a Saturday to beat bad weather. The end result looks great. Will recommend to my friends.

Patrick Jett
19.05.2019

Our experience with Jacob's Ladder was very positive from the first contact through project closure. Our job included siding, windows, trim, doors and gutters, and we are thrilled with the transformation. We chose to shift our classic cape cod towards a craftsman style, and Justin, our Project Manager, helped us work out the specific design details that would be best for our home. Every interaction was professional, friendly and timely. We were very pleased with the installation crew, and would gladly use them again in the future.

Britt Watwood
16.05.2019

Thoughtful meticulous attention to detail. Exterior trim and doors completed in timely manner given rain constraints and look great. Excellent communication with home office as schedule shifted.

Joseph Snodgrass
31.05.2019

I can hardily recommend this company. I called them as they were located close to me. I explained what I wanted done and when I wanted it done by. Regan said he would try to meet my needs and when we were done talking he said he would have a team there the following Tuesday (4 days) to start work. Upon arrival the two workers politely introduced themselves and reviewed the work that would be done. When Regan arrived on site he went over the project plan with the workers and they started. Sadly for me they found issues I had not seen previously, good for me, they were able to add it in to the project's time. They replaced and painted 15 plus boards of composite siding, 2 gable vents, installed a garage entry door and a few other issues and were still 25,000.00 less than siding my house and it looks as good as it when new. I have their numbe on speed dial in case anything else needs to be fixed.

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