5 reviews
  • Country: USA
  • State: Virginia
  • City: Chesapeake
  • Address: 908 Business Park Dr Suite B, Chesapeake, VA 23320, USA
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5 Review(s)
Jody Gettys
19.03.2019

We have nothing but GREAT things to say about our experience with Atlantic Craftsman. Mike was our project lead and he was absolutely amazing. Mike is extremely knowledgeable with dealing with insurance companies and the roofing industry in general. He guided us through the entire claims process and was responsive to us from start to finish. Joe, the owner, was very friendly and proactive from the start. Both of these gentlemen are very professional, honest, have excellent customer service and do quality work. Our roof was installed last week and we love it! It looks amazing and the crew cleaned up so well leaving our yard free of debris and nails. Our transactions were seamless and now we are very happy with our new roof!

Andrew Hamilton
25.02.2019

Great company was able to do the roof in a week of signing contract. An Tyler is the greatest an making sure we had everything we wanted an color. Most likely will be using for few other jobs. Honestly they go above an beyond to make sure you feel happy an they actually truely care about the customer first an foremost. Was able to tear whole roof off an replace an clean up in less then 8hrs with a lunch break.

Jenifer Oda
03.07.2019

First off, they were the only company that could come out on a Saturday to do my estimate(according to the home advisor scheduling tool) The representative that came out had already looked up measurements online from our house listing, then he took a look at the house to see what we had going on. Then he prepared the estimate in about 10 minutes. He then took the time to explain to us the different kind of shingles, and how our roof venting works(which I really appreciate) We had one other estimate done prior, and Atlantic Craftsman's came back at almost half what the other company's estimate was. The job was scheduled within a week, and they did the work in 1 day. They laid down huge tarps to catch all the debris. After they left you couldnt even tell they had been here(other than the beautiful new roof) The last thing I need to comment on was that they didn't have me pay one cent until after the work and cleanup was all done. I would definitely recommend them for anyone looking to have a roof replaced or repaired. We also got an estimate to install gutters, which we didn't do this time, but it was a very reasonable quote.

Shelby LaBoard
28.04.2019

Thank you Joe for responding to my review. It's funny that you stated that you didn't do the work. Your right you didn't do the work......so why are you suing me for $1,000 with interest? Because we decided to go with another company that could complete the job within a week compared to the 3 months we had to wait for Atlantic Craftsman Co. to do the job! I spoke with a few of my neighbors and they said they had the same problem with how long it takes, and decided not to go with Atlantic Craftsman Co. and you harassed them also for changing their mind. Maybe if you could execute a quicker turn around as far as completing a job you wouldn't have people choosing other companies. You are band from our community. If you have any representatives come on our property, the Homeowners are instructed to call the authorities to escort them off our private property. I would not recommend this company. Armhal LaBoard

Billy DeMark
17.03.2019

I had a new roof installed by Atlantic Craftsman about a year ago. Joe came out the same day I called to give a quote, showed me all the options, wrote up a quote on the spot. The quote seemed great, but I had to do research and talk to some other companies to make sure I was getting the best price and best materials. That was a huge waste of time, Atlantic Craftsman had the best price and top of the line materials. Once I signed the contract, Donnie and Kaylin were in touch immediately to make sure I knew what the schedule was, helped me pick out a color, etc. It was spring, so there were a lot of jobs going on after a brutal winter and the spring showers didn't help...but they let me know what was going on throughout the weeks leading up and I wasn't in a crisis, so it was all good. The crew got on site early (about 630am), got to work real quick and they worked all day (literally from 7a to 730p) to get it done. I have a one story ranch with a hip roof and I think it was approx 6000 sq ft of materials, so it was a pretty big job. I checked in from time to time and they addressed any questions or concerns I had. They cleaned up very well, sure I found a few nails but overall it was super clean when they left (you should have seen it after the tear off!) Pro tip: if you do the cobra vents, cover anything in the attic. Someone told me that before my install and I'm glad I did! It will leave alot of sawdust/wood chips in the attic when they cut the openings for the vents. Just the nature of the job.. A year later -- no leaks, tons of compliments from the neighbors on how great it looks. I hope I get as many years from the new roof as I did the old one (original roof was installed in 1972 -- 45+ years), but they say they don't make things like they used to! These guys are top notch, you won't be disappointed!

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