5 reviews
  • Country: USA
  • State: Virginia
  • City: Roanoke
  • Address: 4502 Vest Dr, Roanoke, VA 24018, USA
Phone number
Working hours
  • Monday: 7:30 AM – 8:00 PM
  • Tuesday: 7:30 AM – 8:00 PM
  • Wednesday: 7:30 AM – 8:00 PM
  • Thursday: 7:30 AM – 8:00 PM
  • Friday: 7:30 AM – 8:00 PM
  • Saturday: Closed
  • Sunday: Closed
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5 Review(s)
Jay Gaylor
27.02.2018

Very Happy repeat customers, The Shenandoah Home Improvements crew has put a new roof on two homes, a complete siding job on another, and a siding repair job on yet another. All of the work has been top notch and the customer service is always first class. Whether the job has been a big one or small, we have always been treated like the most valuable customers. Glenn has personally come out on the weekends to meet with us and discuss our projects, offering suggestions, but never "hard selling" us on products and services. It's always truly a conversation about our needs and a collaboration. Shenandoah Home Improvements' work always gets noticed by the neighbors and they are quick to comment on the quality of the job. If you are looking for a contractor who is honest and dependable I would highly recommend calling Glenn, it's like having a trusty friend doing the work every time. Sincerely, Jay and Tracy Gaylor

Sharon Lapradd
03.12.2017

Glenn did a wonderful job for us. His crew installed not only a roof for us that met our expectations but also installed windows for us. We have had 2 windows over the years that needed replaced do the gas leaking out and he had them replaced in a very timely manner from the time we called. He also put a roof put on my mother's house. Would recommend him to all family and friends. Did an exceptional job.

Maxwell Manford
19.11.2017

Shenandoah was a great company to do business with. They paid special attention to the issues that concerned me. Their workers were polite and professional. The pricing was fair and I felt really good about getting a quality hand nailed roofing job.

Gary Foutz
24.11.2017

My Mother Laverne Combs had a roof put on in August 2017. Glenn Lilly and his crew done a excellent job and even trimmed a bush for me and would recommend them to anyone. He is the best.

J K
20.12.2017

I own an old farm house: 1600+ square feet, steep A-frame roof, with a 40-foot chimney. Water was leaking into interior walls, so I called Shenandoah Home Improvements for a quote. Mr. Glenn Lilly responded rapidly and came to my home to show me their process and color choices, he was thoroughly educational and provided materials to demonstrate the difference between their techniques (ex. hand-nailing shingles versus using a nail gun) and how these would lead to longer roof life and better results in the long term. The work itself was completed rapidly using his recommended Owens-Corning architectural shingles in Chateau Green. His workmen were very clean and professional and I was very satisfied with the results. Even though they ended up having to do much more work than originally anticipated (they discovered and replaced over 300 feet of rotten wood under the existing roof), there was no sacrifice in terms of quality or speed. A few months after the roof was finished, I noticed a single tile buckling slightly and let Mr. Lilly know, within 2 days he had a guy out to repair it with no additional charge or problems whatsoever. I literally just came home and found it had been fixed, can't say I've ever had that experience with a home repair professional before and it was a very pleasant surprise. In short, I would work with Shenandoah Home Improvements again if I ever have need of more roofing work and feel confident doing so.

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