First encounter with them was extremely poor. Their solicitor passed my no soliciting sign on my private property and rung my doorbell waking up my toddler during his nap. Told him I don't need their services and to continue on kindly. Pointed to my No Soliciting sign. He said he'll keep waking my kids until I "fix" my roof. Nice redheaded fellow with his supervisor on the street approving the selling method. 4/25/19 @ 1615. Smart mouthed college kid. Good first impression. Called and got a real understanding person in the call center telling me that he'll ask them to leave our area. They are still here. Very effective and attentive company@1700.

I am very satisfied with the quality of the work that was done to my home but what I am not satisfied with is the amount of time and work that I had to do just to get my job scheduled. From signing my contract to work getting started took over a month and then the constant delays for weather when rain was forecast but it did not rain. High quality work, bad communication.

We were very satisfied from start to finish with this company regarding our windows replacement! We went through BJ's Wholesale Club. Price was good, windows are great, and work was done well. We are very pleased!!

Representative came out to our house for a roof estimate. After an initial number of $36,000 we said no way. He "called his boss" and said they could do it for $20,000. Absolutely ridiculous did jack up the cost that much and try to take advantage of people that don't know any better. Fortunately we knew better and went with a different roofing company which was even cheaper and with same or better products. Also gave us a lifetime warranty. After this experience I would never recommend them to anyone.

The roof looks beautiful and I would recommend HCR to others. The only concern we have (and have voiced to HCR) is the lack of communication during the install of our roof as well as the after math of the process. Though the roof looks fantastic we don't know if it was installed correctly as there did not seem to be a supervisor on site or any updates on the progress. The process in our situation included an estimate, an agreement, the work, and that's it. It has been a couple of weeks since the roof has been completed and we still haven't had someone at our home review the project for proper install/completion...or at least non which have made themselves known to us. The gentleman who provided our estimate has reached out and one of the project coordinators as well but my concerns still stand. I believe the roof was installed properly, however, reassurance from a roof expert would be nice.