I wish I could give J. Montes Roofing 100 stars!!! Their quote was excellent. From start to finish I was so pleased with how the job was handled. I dealt with Heather, the office Manager to John the project manager and the wonderful roofers who gave us a beautiful new roof. It was so refreshing to deal with a company that WILL return a phone call, answer questions, and keep me notified every step of the way. I was treated like a valued customer with much respect from all who work here. The roofing crew worked like a "fine oiled machine" from start to finish. The roofers started on a Friday when the weather was beautiful and 70 degrees. Of course, only in Tidewater, the next day would be 38 degrees and raining, but, lo and behold, they were back to finish the job. They are all very pleasant folks to work with!! I would highly recommend this company to anyone needing a new roof, you will not be disappointed.

Wonderful, wonderful experience. Out of 3 different companies we asked for an estimate, this was the most affordable and easiest/friendliest to schedule with. The same day an estimate was requested, the owner was personally out there to provide one for us within the hour. I personally loved that he didn’t put any pressure on us to make a decision or “talk us into” the job. He simply gave us the estimate (offered to help put back a piece of siding (that had just fallen off the day before) before he left, and showed us our options. He told us he looked forward to hearing from us if we chose to go ahead with them. Nothing more nothing less. I love that! The roof was quickly done in one day and we love love love the outcome with our charcoal black architectural shingles. Our gutters badly needed to be cleaned and they had cleaned them out for us when the job was all done! Would highly recommend to anyone.

I only interviewed firms that used high-quality roof systems and that had received excellent reviews. I met with Jon Montes at my house and he thoroughly explained the materials they would be using and how the job would be carried out. Since he was familiar with homes in my neighborhood, he was able to print a quote and leave it with me that day. He was responsive when I called with a few questions. Then I was put in touch with Heather, who scheduled the job and provided regular communications throughout as the day of the job approached. A couple of days before the job I was contacted by John, the project manager. John explained the way things would go to complete the job. The morning of the job, John was on site with the materials the crew would need to start. The crew then showed up and got to work. They worked well together — it was obvious they had done a lot of jobs together. They worked until 9 pm the came back the next morning and completed the job by 11 am. A roof replacement results in a lot of stuff (old shingles and underpayment, and hundreds of nails) falling in the yard and flowerbeds. When the crew completed the cleanup, however, you couldn’t tell they had been there — except for the beautiful, new roof! I am happy to provide this review because J Montes, Inc delivered the product they promised at a price that beat the other firms I interviewed. In one week, I have already recommended them to two people that saw their sign in my yard and asked me about them. If you need roof work, you won’t go wrong with J Montes.

EXTREMELY good customer service in all aspects from initial contact for quote to finish of job. Very responsive and friendly. Went out of way to bring out actual samples. Roof was done in two days and looks excellent! Cleanup was equally as impressive - no signs such a job had even been done. No trash, no damage to landscape, etc. Would highly recommend J Montes to anyone.

We found Jon on the internet, as a certified roofer from Certainteed, and he did our estimate. Then a friend at work recommend "another" roofer because he was extremely impressed. Turns out it was Jon, go figure. So we hired him for our roof. As a Registered Architect / Construction Manager I've inspected many roof jobs over the past 38 years in the business, and it is very rare for me not to find something for the punchlist. So, I don't hand out praise easily, but this company impressed me. Communication is good, but there were some bumps in what we wanted, but they were professional, and it was worked out. We also had one other issue during the installation, but, again, we negotiated a satisfactory solution. Simply put, if you have a problem, they will work with you. Yes I will recommend Jon to clients, and friends.