
- Country: USA
- State: Washington
- City: Olympia
- Address: 3505 Stoll Rd SE, Olympia, WA 98501, USA
- Monday: 8:30 AM – 5:00 PM
- Tuesday: 8:30 AM – 5:00 PM
- Wednesday: 8:30 AM – 5:00 PM
- Thursday: 8:30 AM – 5:00 PM
- Friday: 8:30 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Great job and Workmanship. They really care about the quality of the work. It is like they are putting a roof on their own home. They hand nailed the shingles!! High tech, high quality underlayment. Fabulous Job, I was very impressed. All the people (Parker Wagner and his crew) were top notch. No surprises in the final bill (I was so impressed). Would highly recommend them to anyone looking for a new roof. Excellent customer service.
Fantastic and GREAT JOB! Parker Wagner and his team was professional and the job was done beyond expectations. I HIGHLY recommend them to anyone that needs a roofing job done RIGHT!
My 90 year old handicapped neighbor signed a contract in early May to have her roof repaired. Water actively coming into the living space when it rains. It is now Sept. 14th. and this company has been basically unresponsive. I am apalled that someone could do this to someone so vulnerable.
A general contractor called Lacey Roofing out to our home for an estimate. Lanny was really nice said he would give us the quote directly since we weren't using the general contractor. I called several times over the next few weeks with no response. Then out of the blue we were called and were asked for our email address so they could finally send us a quote. I felt kind of sorry for the gal who has to make those calls. We has already had several other roofers out and estimates and had gone with United Roofing Solutions. I don't know what their estimate was but even if it was the lowest and better materials, I wouldn't work with them. Its too bad that customer service wasn't their priority.
Lacey Roofing was putting on a new roof on my neighbors home and I walked over and asked one of their employees to talk to his sales person about giving me a proposal on my roof since it was the same roof plan a my neighbors. I was told he would do that. After a number of days and no response I went to my neighbor and asked him to relay the message to the sales person he worked with and he did. Again no response. I then called the office and talked to the person in charge of scheduling these appointments. I explained that I had tried twice to get a proposal with no response. She apologized and said she would get a hold of someone to contact me and schedule something. Two weeks later and still no response.... I would not waste my time with a company that displays this lack of customer service after multiple attempts.