
- Country: USA
- State: Washington
- City: Woodinville
- Address: 17270 Redmond-Woodinville Rd NE Suite 700, Woodinville, WA 98072, USA
- Monday: 7:00 AM – 4:00 PM
- Tuesday: 7:00 AM – 4:00 PM
- Wednesday: 7:00 AM – 4:00 PM
- Thursday: 7:00 AM – 4:00 PM
- Friday: 7:00 AM – 4:00 PM
- Saturday: Closed
- Sunday: Closed
17476 135th Ave NE, Woodinville, WA 98072, USA
- 5 reviews
My wife and I chose Side-Pro to replace our siding and all of our windows. In addition to the siding and window replacements, we had a hole in the side of our home underneath an old window that, unbeknownst to us, had been leaking for many years. Due to the nature of such a repair, we were concerned about what this would end up costing since it's near impossible to determine the extent of the damage until the exterior is opened up. Fortunately, the damage turned out to be minimal. The Side-Pro team found a couple of other spots with rot as well but our Project Manager (Duane) stayed in regular communication with us, which reassured us throughout the project. Pricing: Side-pro was competitively priced and they use quality building materials. Some of the bids we received from other contractors were nothing short of ridiculous. Side-Pro's bid was fair and reasonable. Craftsmanship: The crew actually doing the work knew what they were doing and did a quality job. They cleaned up the job site each day, ensuring nails, screws, and other debris was picked up and properly disposed of. This was important to us because we have young children that play in the yard. Service: As previously stated, Duane and the rest of the team's communication was great. During the bid process, I appreciated that these guys didn't go the sleazy sales route. First, they listened to what we were looking for, then we talked through the options and provided us us with our bid. I highly recommend Side-Pro to anyone needing siding, windows or roofing replaced. If I ever need such work done again, this will be my first call.
I have no idea how Side pro has received this high of ratings. The only positive thing I can say is that their salesperson was very nice and helpful - however he lacked basic siding knowledge and home building science knowledge (mainly house waterproofing and moisture/air control) and had difficulty explaining or understanding examples of trim details. Side pro was to re side a complete house. Their crew finally arrived about 3 weeks after expected date and the crew was unaware that the full house needed siding, they were under the impression that only about 1/4 of the house needed to be sided, thus they could not complete the project. When a new crew showed up to complete the work under full understanding of job scope (about 2 weeks later) they did an so - so job. They did work quickly and effectively but rushed through details that turned out extremely sloppy, such as rake wall to roof cuts, uneven door miters (really bad in that category), and really sloppy caulking to drip edge transitions. They also ordered incorrect fascia material, which was written down correctly in the contract - I gave them the okay to install it and let it slide under the condition that it would be fixed with trim work, that trim work turned out very poor and thoughtless. The project manager assigned to the project was overall short with his attitude and somewhat of a bully. After one of the first walk troughs he had told me he would fix several things, I was excited because my overall opinion of the company throughout the project was that they weren't there for their client and generally wouldn't see satisfaction to completion. So I distinctly know what he said he would fix and wouldn't fix. However, when the crew came back to complete some things that they left unfinished they said they weren't instructed to fix the things we had agreed upon. I called the office after the PM didn't return my phone calls, they got in touch with the PM and the PM said he never said he would fix anything. There were multiple other situations of poor customer service. But I will leave my unsatisfactory review here... Overall very poor customer service, profit first, unprofessional company.
I recently hired SidePro to do a siding and paint job on my house and I must say they went above and beyond to get the job done. Duane was outstanding! He thoroughly answered all my questions and explained the process throughout the project. The crew was very clean and friendly and the finished project was 2nd to none. I will be going back to them for any future projects and would recommend them to anybody. Thanks SidePro!
We Highly Recommend Side Pro !! I can't say enough about the quality of work and all for a fair price and within our budget !
Side-Pro did an amazing job replacing siding and matching to the existing cedar siding I already had. I contacted Side-Pro to replace the siding that another contractor did not replace. I had another contractor replace a cement patio and as part of this we removed the existing deck and have concrete steps instead. They did not replace the siding that is now exposed where the deck covered it. Dealing with Side-Pro was a great experience. They were upfront and explained how the process worked. I opted to buy the siding myself to avoid additional costs. They were very helpful with a few pictures to explain to me which type and how much to buy. Once my job came available they were very friendly and professional. I left the siding outside so they could get to it and I was not even home when they did the job. The job looks good as new and they also added additional flashing that was needed. Although my job was a small job they treated it very important and I felt respected. In past I have had many contractors that will not give importance to smaller jobs. I would highly recommend them. I will definitely contact them again if and when I need these type of services.