When my roof sprung a leak at my house in Graham 5 years ago, I gave Derek a call. He went right out and assessed the situation and called me back with a quote. He and his crew were out the next day and did an amazing job on my roof. Not one problem in over 5 years. Highly recommended!
AAA#1 is amazing they reroofed my entire roof and were fast. They were able to get my roof in with in a week from coming out and quoting me. Derek and his crew were very efficient and friendly. He went above and beyond to try and save me as much money as he could. I would recommend him to anyone that needs a roofer!
I'm not quite half way through the projected life of an ELK Prestige roof installed by Derek and his crew. Last winter a number of problems surfaced at several locations. None of these were major, but all needed to be addressed promptly lest serious damage occur. I contacted him in Spring 2016 ... he was too busy to come ... no problem ... so long as we got it resolved before the fall rains. Throughout the summer and into fall I left a stream of calls/messages (stopped counting at twenty) trying to get something scheduled. Not once did a human answer his phone when I called. Not once did he return my calls. I also have called his cell phone, same deal. Even sent an email or two using his web site ... no response whatsoever. I assume Derek and his crew remain in business and are still roofing ... can't say for sure given the zero response to my contact attempts. What I can say is he did the original install on my roof; and he wouldn't service it when called upon. Any loyal client deserves response to a request for service, don't you think? Take from this what you will. I will not engage AAA#1 Roofing on any future roof projects.
Derek is very professional. He has been doing this a long time and it shows. Great quality work.
Derek came to our house right after a major storm to check out a leak in our roof, we were renters of the home, so we didnt jave final say on who to hire and though he was so busy, he still made time to make sure we were safe and not in danger from the leak. He is very professional and reasonable in his quotes. I also applaud his constant community service and support his company gives! You're not just getting a good roof, but helping your community!