
- Country: USA
- State: Washington
- City: Mukilteo
- Address: 4416 Russell Rd Suite A, Mukilteo, WA 98275, USA
- Monday: 7:00 AM – 6:30 PM
- Tuesday: 7:00 AM – 6:30 PM
- Wednesday: 7:00 AM – 6:30 PM
- Thursday: 7:00 AM – 6:30 PM
- Friday: 7:00 AM – 6:30 PM
- Saturday: Closed
- Sunday: Closed
Polar Bear Energy Solutions is a great company to work with. The siding installers for my project, Doug, Erick, and Chris, were awesome. They were extremely nice, friendly and hard working. They paid attention to every detail, and if I noticed something, they fixed it no questions asked. They also gave me options for different things and let me decide which way I would prefer it (for example, they showed me a spot of the roof that was not needed since it was under another roof. They said that if I changed it, it would make the flow of the siding look better since it was not needed. ). I highly recommend Polar Bear and Doug’s installation team. Keep up the great work guys!!
Absolute top notch work by this crew. Aaron and Aaron (the A team) did a great job with the window build. Perfect alignment and clean- it's the best window on this old house. Highly knowledgeable and motivated crew of Erick, Doug and Chris showed up on time first day and every day. Job took less time than anticipated because they pushed hard every moment. Most importantly all the siding is square, flush and clean. There are no spots where a shortcut was taken. Outstanding workmanship. Communication was very good. Said what they were going to do and did what they said. Job cleanup afterward was the icing on the cake- no debris, nails or litter. My highest recommendation
Everyone from the sales rep to the office staff, roofing crew and finally the gutters crew were professional, courteous, friendly and gave us the feeling that we were in good hands and that they would do whatever it takes to give us a wonderful new roof and gutters. I can't say enough about how comfortable they made us with the process. They answered all our questions and were so friendly throughout the entire project. We highly recommend Polar Bear and gladly give them 5 stars.
This review only concerns the estimate, not quality of work. so I give them 4 stars for now, because I really don't know anything yet that would be reason to impact their rating here negatively. This was my first estimate to get our roof replaced on our house, so I don't have enough experience to know if my experience detailed below is better than others we'll get. I'll start off by saying that they appear to be quite thorough and pleasant, and not too pushy (they are salespeople, after all). I'm generally a very private person, so I tried to avoid having them in the house, but to get to the estimate they insisted that they'd need to look in the attic, which in hindsight makes sense, as that is probably the only way to tell if there is damage to the wood underneath the shingles. This was also a good way to get their foot in the door, so to speak, so that everyone would be all warm and cozy during the sales pitch. In total it took two hours of listening to the salesman\estimator talk about how good they are and how they and the products they use are better than everyone else. They spent quite a bit of time explaining how a roof warranty is generally worthless unless the job is done the way they do it. Of course there is no way to know if any of this is true until you need to act upon the warranty, so there's that. I expect every other contractor will say the same things. Once we got to the numbers, the estimate dropped about 30% in the space of 5 minutes when we didn't sign up right away, with some hint that it could be even less. They also have a 0% interest in-house short-term financing option that has "limited availability" that sounds attractive if you are planning to sell your house within the next few months. I'll update this later if there's more to update.
It started with one of the cold calling guy knocking on our door just like any body else but after the appointment with Antony I know they mean business. Spent good 3 hours with me to go over my roof, got into the attic and explain to me about the problem I had, and then explaining to me on their products and warranty. It was by far the most detail estimate I've received. Yes, it was a lot of information but I never felt pushed and Antony was able to answer all my questions while we were talking. Getting the paper work does was easy as well and when I couldn't meet up for signatures they were able to quickly put it online and had me E-sign which is super convenient. Since the work started Joe and his crew constantly communicate with me on the progress made and any issues that came up. Cleaned up everyday before they left and everything move very smoothly. The job was done fast, like within 3 days fast from ripping the original roof off to replacing a few plywood and a few skylines then finishing with the new roof. I think at one point I saw like 6 guys on the roof working. The cost wasn't very high even at the beginning, kind of right in the middle from all the bids I got. But after working with them throughout the job + the level of service and warranty I am getting make it a great deal. If I have any future project will definitely call them again.