We hired this company to replace our roof two years ago based on the positive feedback from one of our neighbors who previously used their services, and their competitive pricing. Eric/Crew Chief was in charge of the crew and did a great job installing and completing the project on time. They left the property spotless and our roof looked great. Recently we noticed that a couple of shingles were slightly raised so we contacted the company and requested an inspection to make sure that the early year wind/snow storms had not caused any damage. This time we dealt with production manager George, who reviewed our pictures with their technicians and quickly assigned Mike to inspect. Mike was great; friendly and very knowledgeable. He inspected the area of concern and explained the cause assuring us that no repairs were needed. Based on our interactions with this company, both over the phone and in person, we would not hesitate to use them again and to recommend to our friends and family.

Northwest Roof Service Inc. replaced my previously badly leaking roof in November. Their cost was reasonable, the people were easy to work with, and now my new roof is beautiful! I found that George, Production Manager, always kept on top of schedules and changes and communicated very effectively - he kept everything running smoothly and comfortably. He was kind and considerate. Merle, Sales Rep., was easy to relate to and went out of his way several times to be extra helpful and accommodating. The on site crew was polite and courteous as well as completing beautiful workmanship in spite of the challenge of cold November weather and the steep pitch of the roof. When the roof was finished I had a few minor concerns and called the company about them. First Merle came to look at the roof and discussed my concerns. Then Cristo, the foreman, came back out and thoroughly went over everything with me explaining it carefully (most of it was aspects of roofing that I had not understood) and he made a couple of small cosmetic adjustments. Before he left he told me to call anytime in the future if I ever had additional concerns. My roof has weathered the stormy winter without a speck of damage and continues to look perfect. Without hesitation I would recommend this company. It is a quality roofing company and they provide quality workmanship and quality service.

We were very pleased with the work. The men were polite and finished the job quickly. Everything from the first meeting to the finished job was very well done. We have recommended them to friends and will continue to do so.

Our roof was leaking and it was only 8.5 years old. I contacted the roofing contractor and they would not help. I was referred to Northwest Roof Services and contacted them to give me a quote. Jason came out and surveyed the roof. I was curious why everything was wet including the underside of the roof in the attic. Jason explained that the extra insulation that was put in the attic was blocking some of the vents under the eaves. There weren't any baffles. Jason explained what the baffles were and how the airflow in the attic was supposed to be. All of that made sense and made me understand what was wrong and what was needed to make it work properly. He next explained how the Markley shingles were different and why they were different. Among the several improvements over standard shingles was the taper of them. They are like cedar shingles which have a standard taper from one end to the other eliminating the normal bump when another shingle is placed on top of another which could cause a path for water. The installation was done when they said it would and was done properly. More than satisfied.

These guys are the worst, they do horrible work and do not warrant their mistakes.