I’m an Insurance agent. My brother in-law and sister inlaw had Shelter From the storm replace their roof. Needless to say they installed the shingles wrong. I know this because we had the shingle company come out and inspect because there was leaking coming from the roof. This was only after the owner of shelter from the storm came out after of year of pleading for him to come out to look at the roof. He agreed that he installed them wrong, but still failed to do anything about it. He even went as far as to say that he would come out and replace it and had a date on the calendar for him to do it. And he failed to hold his end of the deal up. As Their agent we filed a claim for water damage in the house. The insurance company is covering most of the damage. But we still haven’t gotten Shelter from the storm to repair the roof.

My wife and I are buying our first home and needed a new roof on the garage. I called Shelter and explained the situation. They were immediately understanding and willing to help us knowing there was a deadline for completion and did'nt give them a whole lot of time. I knew there were some repairs needed to the decking and left it in their hands. They were very honest and the price was exactly what they said it would be. They did phenomenal work and were completed well before the deadline. I would without a doubt recommend them to anyone.

Pathetic service. Horrible product knowledge. Disgusting workmanship. We hired them to repair a ridge vent. Their first repair failed. It took over Three months (!) of unanswered phone calls, missed appointments, countless lies and excuses to finally get them back to finish the job. If you need a roofer, you can do better than this company.

I have had several situations in which I had to use Shelter From the storm. Needing Roof repairs is never pleasant but Shelter really made a difference. I called 5 people to come look at my roof while I was selling my first home. 1 didnt even show up, 2 didnt bother to get on the roof and recommended replacement. Of the 2 that showed and carefully inspected the roof, neither said it had to be replaced, just small repairs. I had some small mold in the attic and the one made a huge deal about it and estimates were over 10K. Shelter actually looked at it and got in the attic to inspect, they said its fine all it needed was to be killed and painted. I was apprehensive so I called mold experts/inspectors they agreed with Shelter. The total bill was $2500, There honesty saved me over $7500. Since then I have used Shelter 4 times on other properties and I am SO pleased. It is refreshing to hire honest people for a change. Shelter has earned my trust and business. I would not hesitate to recommend them to anyone.

Bounced around to multiple people. I was told one thing and then another was done. After I probed more they over billed me by 2K. Work was inconsistent poorly done