I don't write reviews very often. But in this case, because of the great job and customer service, I'm making an exception. The work was done as promised, looks great and everyone I worked with was so polite and nice! I can tell you that putting on a new roof and gutter guards is no easy task and a messy one! ARC kept the mess to a minimum and cleanup was completed right away. You would never know the work took place. The roof looks awesome! Great job and great people. I would recommend them, no questions asked! Thank you so much, Cheryl

It’s rare to find great quality, great service AND great price at the same contractor. That’s exactly what ARC offers. You won’t regret choosing them!!

Damaged one gutter and took 2 weeks to replace. Not the greatest at the drip edge it should in my mind be wrapped around each corner (thats how i was trained to do it back in the day) they did get the job done fast as i had 2 layers to rip off one being cedar shakes and our roof was around 22 square of shingles. A bit high on price for what was done though. I expected a little better quality on the fitment on the drip edge and a better job rehanging the gutters. Over all a pretty good job though.

We signed our contract on 5/12/18 to have our roof replaced, new gutters and repairs made to our fascia including rotten wood under the damage fascia from a leaking gutter. Our roof could have went a few more years but we thought best to replace everything at once. It was a $19k project, a very large investment for us. We wanted the fascia/gutter work done for a graduation party which was about a month away. Our sales guy told us they should be done in about 2 weeks because they were 1 ½ weeks out for scheduling. We made numerous follow-up calls in the following weeks but it was told they’d check and call us back, but no solid date set. Finally, in August we were contacted to have the roof done. The roof was done quickly once the job started and done to my satisfaction but I’ve seen straighter lines. While the roof was being done, I reminded the project manager that the fascia and wood repair was supposed have been done already but no dates had been set yet. Even though we asked multiple times to call first, the gutter guys showed up one morning sometime in September. We soon realized that the gutter color was wrong, the corners of the fascia were left in an unfinished condition including sharp untrimmed corners, and even worst the work to repair the wood had not been done - they just covered up with new fascia. ARC had a second crew come out to repair the rotten wood and said the first crew didn’t do repairs like this, they only do gutters and the other crew should have come first. I thought it would be wasteful to replace all of the gutters because the color was wrong and took a concession for that mix up. The second crew came out and made the repairs to the wood and re-did the fascia that were left unfinished and shabby. They re-installed the gutters. After the fist rain we noticed leaking between the roof and gutter line and from an inner corner seam right above our patio door. I also noticed that at least two runs of gutters were tilted down from the gutter drain, so water would sit in the gutter after a rain instead of emptying out. The first crew was sent out again to fix the newly discovered issues. He was hostile and rude with my wife and blamed the issues on the second crew. He reset the pitch of the bad runs direct the water to the drain, he said they were extra steep so we won’t have a problem with them. He sloppily smeared some silicon on the seams and called it a day. After a few weeks I got a hold of the project manager and I expressed my concerns with the previous crew and the quality of the work. I had since applied some flex steal to seal the gutters myself to rectify the still leaking gutter and added my own gutter toppers as leaves were beginning to fall. The project manager came over to confirm my complaints. He said the seams were not done correctly, that you can’t just seal the seam from the outside you need to seal it in the inside of the seam. He could tell it was not done correctly. He said the gutters would need to be replaced to properly have them sealed. We talked about the pitch which wasn’t as bad as I thought but the gutter still needed to be replaced. He ordered the gutters to have this section re-done and said it would be done in a couple of weeks. I removed my gutter toppers in preparation. The gutter guy finally called my wife to schedule an appointment. He made two appointments but did not show up for either. He then showed up without an appointment and was very rude and disrespectful to my wife. I called our project manager and asked for him to have the gutter guy vacant and have him only contact me so I could be present going forward or get someone else to finish the job. He said it would be done in a couple of weeks, however it wasn’t and winter came early and work was not done in fall. This spring I waited to be contacted to get the job done. I called and reminded the project manager on 5/8/19 that I was still waiting for the job to be finished. He apologized and said we shouldn’t have to deal with this. It is now July, and I have had enough.

Fantastic crew and work completed on our new roof!! On time and professional. Roof looks amazing. Would highly recommend!!