Not sure how they are getting 4.4 stars! Website is broken. I called and setup an appointment, I received a confirmation, I called a few days later to make sure they are coming, and they moved my appointment to a week after without my knowledge. I trusted this brand because I heard good things about AHS, but obviously, I was wrong.

Worst- called about 25 times across 4 weeks - no one picks up, no one calls back. These guys should drain in bankruptcy the way they behave. Also sent 15 emails. Worst possible company I have ever had to deal with. I purchased their warranty through American Home Shield by paying $150 more- worst mistake - AHS don’t care either - they keep saying to call RoofRx. Big mistake by spending $680 with American shine Shield and also this RoofRx company. Save your money and go with another roof provider. This one is just headaches after headaches.

I'm infuriated! This company did about $6,000 in repairs on my roof about a year ago. Now it is leaking terribly. I have left SEVEN messages and three online requests for service and a week later have yet to hear from anyone. Either they are out of business, have no idea what customer service means or they are just scam artists. UPDATE: After 6 days they finally called and texted me. No apology or explanation was offered. They acted like it was just an ordinary service call that needed to be scheduled. If they have the decency to do the right thing, I'll update this review and give them credit where credit is due.

Paid for the roofing insurance through the fumigation company. Took forever to schedule an inspection prior to the fumigation. On the day of inspection, no show until 8 hours after the appointment. Nobody returns my numerous calls. They had the audacity of telling me that they’re at least keeping the same day appointment . Unreal:( It’s almost like they are taunting in your face, saying “ Sorry, customer, your time is at our mercy. We can do whatever we want. Take it or leave it.” DON’T recommend this company!

Courteous, professional, and well-priced. Documented everything that needed to be done, explained it all thouroughly, took care of it quickly, and provided extensive documentation and explanation of the repairs done.