Extremely frustrating to deal with as a customer. As a resident in south Barrie, I was looking to get an assessment done on the condition of our roof shingles. I reached out to Rainer's on three occasions - twice to follow-up after the original phone call, as no estimator showed up within the time-frame that was communicated. While I can't speak to the workmanship of Rainer's Roofing (since my experience with them never made it to that point), I would recommend that other options be considered based solely on the customer service experience.

Waiting for over 3 months now, judging by the other reviews it's going to be a much longer wait than that! If you're considering this company move on, awful experience!

I would like to thank Mike and his guys at Rainer's for amazing service. They came on time, did phenomenal work and left a clean work area when finished. They replaced my downspouts, and installed two roof vents at my house, they even left a long runner on the downspout to direct the water far away from the house. Quality, workmanship and price are all first class at Rainer's.

These guys are unbelievable! I sent in an email requesting a call back to discuss work required on my siding. Received no response to my email. I called their office and left a voice mail. Still no call back. I tried to call one more time and spoke to someone in the office. I was assured that someone would call me back to understand the work requirements. No call back! Truly unbelievable! Competition is fierce and the fact these guys do not respond to potential work makes me wonder what would happen when you book with these guys. Do not waste your time with these guys.

I had to have them come back three times to fix what they didn't do right in the first place and still to this day I have problems. I had to get the owner to come out and have a look because the the sales rep was being rude and disrespectful to me and my husband. I would no recommend this company to do any work. It has only been two years and I am also now having to have stuff fixed again by someone else. Beware