
- Country: Canada
- State: Ontario
- City: Cambridge
- Address: 142 Stewart Ave, Cambridge, ON N1R 2V4, Canada
- Monday: 6:00 AM – 6:00 PM
- Tuesday: 6:00 AM – 6:00 PM
- Wednesday: 6:00 AM – 6:00 PM
- Thursday: 6:00 AM – 6:00 PM
- Friday: 6:00 AM – 6:00 PM
- Saturday: 6:00 AM – 6:00 PM
- Sunday: 6:00 AM – 6:00 PM
Fred was very friendly and professional. He go the job done Properly and I was very impressed. I highly recommend one touch roofing
***** Beware ******* Fred is a not who you think, he does a mediocre job will not respond to warranty call backs, nor will he respond to the BBB. We have an old building that had roof leaks everywhere. We contacted one touch roofing, and Fred came out right away and inspected the roof, Fred who happens to be the owner insisted we didn’t need a new roof, the roof was just in need of some long over do maintenance. Fred said he would go over the whole roof move the gravel and inspect and fix what needed to be fixed. He would also re apply the gravel layer and provide a 3 year warranty. We agree to a price and Fred started his work. Not long after Fred started to say he was using a lot of roofing product and he needed more roofing product than he originally thought. This was just a hint of things to come. Fred did a in depth inspection inside and out before he gave us the price, he saw all the water on the floor from leaks, he saw all the stained ceiling tiles from the water leaks, and as a professional roofer that specializes in flat roofs Fred should have had a better estimate on the work involved. Finally Fred came out and said he needed more money, but the way he did it was very questionable, He asked me to come up to the roof so I could see, he took me to an area of the roof that he had not started to work on yet, and said that I should really consider getting this area fixed too, because he didn’t know how much longer that section last. I said this section is already leaking and what happened with going over the complete roof and fixing what needed to be fixed. Fred said this was not one of the leaks he carried and he was going to do as much as he could but he was not going to go over the whole roof, he was just going to patch the leaks. We really needed the roof fixed as this is a place of buisness, so we did end up negotiating a larger payment with Fred hopping he would do a good job and finish up. Fred did finish up , at least he said he did.. He did not go over the whole roof like he said in our contract and there were still a few leaks, we had Fred come back for leaks a couple of times, But then he just stopped responding. I was messaging Fred daily until I finally got a response saying that Fred was injured and no longer working anymore. So I decided to have a friend call up one touch roofing for a quote, and sure enough Fred showed up to quote the work . Stay a way from one touch roofing not good at all.
Totally impressed with the entire experience with One Touch Roofing and the repairs to our flat roof. Great response time and detailed, fair priced estimate was provided within hours of initial contact. We found the owner, Fred, to be the most personable, honest and attentive contractor we have ever dealt with. We don't wish roof issues on any home owner but for those who experience them, without hesitation we recommend One Touch Roofing.
Contacted this guy a couple of weeks ago to fix a leak in my roof. Seemed to be a decent guy and have an honest demeanor. Spent about 2 hrs on the roof, and Indicated he had located the leak and fixed it. First good rainfall and I discovered the roof was still leaking in the same spot. Tried to contact this guy 3TIMES and never received a reply. The only conclusion I can draw is that he does shoddy work and doesn't back up his words of quality work. For those contemplating hiring this guy, I would highly recommend against it.!! He is simply dishonest and a scam artist!
I am very proud of the work Fred and his crew completed for me last Fall (2018). Professional, courteous, and reliable, I look forward to reaching out to One-Touch Roofing for my next project. Thank you Fred for your promptness and support.