So i have called Pinnacle twice in 5 business days. Both times i have been told that they would return my call the next day to schedule someone to come and price out some roof repairs on my home. I have received no return calls or messages in a week. I understand if you're too busy or if you feel the job is too small to handle, but just tell me that. Don't tell me i will get a return call and then not respond. I am sure you're work is great based on previous reviews, but your customer service leaves a lot to be desired.

I called several roofing companies to try and obtain a quote for some roofing repairs. What an experience! One company wanted to send two guys to my home and charge me $250.00 dollars to generate a quote. Asked if they were awarded the job if the $250.00 would be credited to the total. NO. Another roofing company would not return my calls and when finally did he said he was swamped and would get back to me soon. He never did. Pinnacle Roofing should have been my first call. Aaron, Max, John, and Ben are great. This company communicates well and does exactly what they say they are going to do and when. They are professional and sincere. Ben and John who did the repairs were engaging and explained the repair process. In my mind Ben did the repair to a high standard treating it like it was his own home. You would never know they were here. Their cleanup was impressive. Thank you to Aaron for making this process go quickly from start to finish. No wonder this company is number one rated. Any opportunity I get I will recommend this company to others and hopefully save them the stress of dealing with other roofing companies.

Affordable and friendly crew members.

From our original contact with Aaron, through to John's massively efficient crew of roofers, through to the finishing touches and final sign-off, it was nothing short of a five star production. Cost was very competitive. Interface with both Pinnacle staff (Aaron, Max and Judy on the front desk) to John's crew of seven who worked tirelessly for two days to complete the entire job in record time, everyone worked towards our ultimate full satisfaction from A to Z. Would I recommend them to anyone else? Absolutely!!!! You won't be disappointed I guarantee it!

Pinnacle Roofing has been Harmony Homes primary roofing contractor for many years and continues to provide excellent service and top-notch roofing installs. I highly recommend them!