
- Country: USA
- State: California
- City: Redding
- Address: 6771 Eastside Rd, Redding, CA 96001, USA
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
The product is great. The people are friendly. But the instructions for carports for a DIY person are useless. Better off not having them.
I recently purchased a metals direct 10x12 shed for approximately $2,500. After being quoted approximately $1,200 to build the shed, I decided to do it myself because I heard that it wasn't difficult. I have found that the directions to build it yourself are terrible. I have called once to get a clarification since the directions didn't match the invoice with the items included in the kit. I continued on and found more things that weren't clear in the directions. I inquired with the sales manager to find out if there was a youtube video that I could follow that gave me a clearer idea on how to build the shed. I was told that there was no video. Keep in mind that the directions to the shed were the same directions for any size shed/shop (many of which didn't apply to my shed). After building my shed myself and being about half way completed, I asked the sales manager to see if someone from Metals Direct would finish building my shed. He said that more then likely they would finish building the shed. Keep in mind I am about 1/2 way completed building the shed. They gave me a quote for $1,040 to finish this shed that is 1/2 way completed. I inquired to the sales manager to see if this was a mistake in the quote & never received a reply. If I ever purchase another shed/shop, I will seek a quote elsewhere.
Purchases a roll over and a 10x12 shop. They were able to give me the what building I could afford at the best price. I was able to pick the colors I wanted and the staff was professional and helpful. Overall I would come back just for the customer service.
I appreciate this professional and knowledgeable company. They are "will do" type of company that gets the job done. Highly recommend .
Metals direct has great customer service and the employees have great attitudes and act very professional.