Structurally sound, swiftly constructed but poorly organised, run and the customer service and quality of finish were pitiful. Did a great selling job. 'Plans in 2 weeks of paying the deposit' 2 months and many emails and phone calls to get the plans. 'We can let you know a week in advance that we will be starting' Text message on a Monday at 5pm to say the scaffold is going up on Tuesday building starts Wednesday. 'we will sit down and go through the plans before the start date' At no point did that happen, even after asking. 'you will be consulted on any decisions that need to be made' - yes and no, we were consulted but not on ALL decisions unless we made sure we had an input. 'once the stairs go in you will have a few days to decide where you want sockets and lights etc.' tried to get us to decide on those things without even being able to get into the loft - we refused so there was a delay, not TCL's fault though as the stairs were taking longer than the builders. We asked for top hung windows on the dormer, either side of the Juliette doors - side hung! Plastering job by Sub-contractor poor and demanded money on the day of completion, then chased it each day until was paid - just rude. Bathroom radiator and plumbing not neat, central or attractive. Sink fixed to the wall with silicone and not level Toilet not square to the wall Shower screen leaked on all sides, silicone sealant around the shower paneling all came off when I tried to clean it before use. Have i complained - no, because frankly i will do a better job myself and I don't want them in my house unless it is unavoidable. The whole thing is TCL's conversion you are just the cash cow to pay for it. They have the ability to do the job to pass building control but that's it. I have been asked by neighbours and friends and I will not recommend TCL to anybody.

Loft conversion carried out by TCL just before Xmas 2016. Very impressed with quality of work, professionalism of employees & overall experience! Any questions from us (no matter how trivial) were listened to and answered in a way that was easy to understand etc. Would 110% recommended them to anyone that asks.

I have not dealt with TC Leonard, but It should be made known that someone under the employment of this company nearly struck me while trying to cross the road at a zebra crossing - failing to stop and give way. This is a direct reflection of the company as shows either lack of awareness or lack of care whilst driving.

Done my roof 1 day ago outstanding work by himself and his team would recommend him to anyone thanks bar the best builders I have ever used and most certainly use again thank you once again

Negligent workmanship. This builder had a County Court Judgment against him for negligent workmanship (3QT22969). Avoid at all costs.