Contacted the company 5 times to schedule an appointment for in-person meeting and estimate and was assured each time that someone will follow-up with me. I have never heard back from them. Each time I called, I had to tell the story all over again. Receptionist is exceptionally rude and has no idea what customer service is. Clearly, they are too busy to care for new customers. I seriously question the quality of their work, after having negative experience scheduling an appointment.

Came out and did a free estimate and was very thorough. Gave a great price and did the repair in a reasonable timeframe. The repairman went the extra mile and talked to me about the condition of some flashing he saw around our windows and showed me pictures and gave some additional advice. Will definitely use Jrs in the future!

The wood we purchased for our deck was the worse, after 6 month all cracked. The sales manager who was a lady she never explained to us. The all wood are the chip material. We waste our money.