Amazing customer service from Steve (and of course Ricky). Above and beyond the call of duty. Offered temporary protection for a leaking roof, moved heaven and earth to accommodate us despite terrible weather, nothing was a burden for these guys. Now a new roof installed with minimal fuss. Happy, cheerful, honest and very professional. Would offer the highest recommendation.

If you are considering having your roof repaired or replaced look no further. imperial Roofing is what I call a proper friendly team and I would recommend them to anyone, in fact I have to my sister in law who will be ringing you soon Steven as will my next door neighbour who says our roof puts his to shame now. It was just by chance they were replacing a roof in Beckford Road and I asked Steven if he would give me a quote for ours in Gordon Road, Within and hour Ricky and Steven came along and discussed it with me. I had a quote on my email within a couple of days which I happily accepted. The plan was to start the job in May, but a slot came up, the scaffolding went up and Steven, Ricky and Tom were round in a few days to proceed. A bit of rain and high winds doesn't seem to phase these guys they just get on with it. Storm Gareth did get the better of them for one day, but it wasn't long before they had it completed and we had a nice new roof. Thank you so much guys we can sleep better at nights now.

Excellent. Job: To fix a leaking lead valley between our slate roof and the brick wall of the adjoining property. This required a complete replacement of the lead with long runs of heavier-gauge material. Previously a general maintenance company had made unsuccessful attempts to fix this by reworking the joints between the short lead sections. A great service from Steve and his team. Steve responded promptly to our enquiry. He came along soon after to perform a thorough assessment and go through the plan of action and estimated cost for the 2 day job. He explained his findings in detail and showed us his photos of the problem areas. The team stuck to the scheduled start date and completed the work on time, despite encountering some additional problems arising from the original construction which were only exposed when the roof tiles were removed. Steve and his team were very pleasant, friendly and professional, and Steve kept us well informed throughout the job, again illustrating the progress with photos. They kept the inconvenience to a minimum and left the site tidy and clean. I'm pleased to say the final bill came in within the original estimated range. We have yet to have this fix put to the test by some 'proper' rain but I am 100% confident that at last we will have no more leaks. I would be very happy to recommend Island Imperial Roofing. They are knowledgeable, expert, and also good communicators, which I particularly value. Alan H, Ryde

Thanks to Steve and Ricky - A tremendous job, superbly done! We had a small roof leak in our house in December and wanted someone to check it for us as soon as possible. I contacted Island Imperial Roofing and spoke to Steve. He was extremely busy in the run-up to Christmas, but even so he managed to pop over to see if there was anything he could do to help us out. This was very much appreciated and without charging he popped over and effected a temporary fix to reduce the leak. This greatly put our mind at ease over Christmas. It was such a huge relief. I was thinking I might have to spend Christmas in the loft collecting rainwater, but thanks to Steve it was a dry Christmas (as far as the rainwater was concerned!). I asked Steve to quote for a general roof maintenance and improvement which could be considered in the New Year (2019). We opted to have a dry ridge system installed, extensive chimney repair, moss clearance (we had plenty of the stuff!), valley repairs etc. A quote was supplied and accepted. It also came with a ten year guarantee. No matter what work is going to be done at your property, there are always concerns about the manner of the undertaking... reliability, cost, competence, mess and inconvenience, the list goes on and on and can be a real worry. We can honestly say that on every single level of concern Steve out-performed all our expectations. We need not have worried at all. Adding to this was the cheerful and friendly attitude at all times. It was literally a pleasure having Island Imperial Roofing at our property. From a project aspect all the work was flawless from start to finish. Everything promised was delivered with a friendly and expert approach. Steve arranged all the scaffolding for the job. We were told when the scaffolders would arrive, and when Steve would be on-site to start the work. It was "timetable-perfect" from start to finish. Steve and Ricky arrived exactly on time, and they worked with a professional and expert manner throughout. I was particularly impressed with the explanation of all the stages of the repair and maintenance, and the advice we were given during the week they were with us. Apart from expertise it was clear that both of them took great pride in their work — and it shows very clearly in the finished job. The roof not only looks far better than it did before Steve and Ricky arrived, it also should see us through a good many years of the British climate! After the job was completed the working area around our property site was thoroughly tidied up and all the debris removed, further demonstrating their high standards approach to customer satisfaction. They are indeed a great team. I would unreservedly recommend Island Imperial Roofing to anyone (and have already done so) and I would look no further for any roofing work. I have a few other jobs that I would like to have done in the future and, without hesitation, Steve will be getting my call! Alan, West Wight.

As a builder i am particular, these guys have done a first class job and have been a pleasure to have here outstanding quality and value for money . Thank you very much.