If I could give them minus stars I would This company is so unprofessional they were to come out for an estimate to update or possibly reroof our home .I called and explained that we would most likely need a reroof as we were putting the house up for sale but wanted to find out if there were other options because although old there are no leeks and roof . The lady talked to her boss and explained they had two separate departments either repair or new she said the repair department would be the one to have come out and that they could give prices either way.She called back later to set up appointment for the next day around noonish and said he would call first before coming so I could be here. Daniel called the next day and said he was coming out to fix a leak! I explained we didn't have a leak but that he was coming to give us options to make our roof look good for a sale.He seemed confused and said he would be here some time later I explain I needed to know what time so I could be here and he said within the hour so I left work and came home.After over an hour he didn't show I called his number back to see where he was and he told me he was back at the office and that someone else would be coming another time.I asked why and he said I needed someone from the new roof department to come out ! I asked when and why he didn't call me and tell me this and he said someone else would call me and hung up! Now I just left work for the day so I need someone to come today so i called him back and asked about who and when they were coming and he told me he didn't know he just turned in the new ticket for it ,So I asked for his boss and that's when he hung up again! Now I'm getting irritated and call back again and he answers again and I ask for his boss and he just hangs up! So very unprofessional! So now I call the original number from the day before and the lady answers so I explained what had taken place and asked for his boss, he finally gets on and is very rude from the start basically tells me that he spoke with Daniel and that what I told him happened was a lie that he was getting two completely different stories and the the reason Daniel didn't come was because I told him I wanted a new roof.Then when he didn't come I called and cussed him out for it but he only hung up on me once .I told him to look at his phone log to show how many times I spoke to him and he refused! I told him that would prove I called him the three times and who was lying! I explained I had no reason to lie I was just a customer wanting an estimate and his employee lost a sale but he treated me like we were in elementary school and he was trying to settle a fight between children when all I was doing was trying to let him know Daniel lost a roofing job for them!I can't believe I took the day off for this. I'm just glad they showed me this side before I signed a contract with them. I also kept thinking they wouldn't have treated me this way if I were a man! Do yourself a favor don't was your time or money with this company! You deserve better.

Much appreciation to Tip Top Roofing for sending Danny and John to repair my roof. Did a great job, went above and beyond and I will recommend them to anyone.

They did fantastic work on my roof, courteous, quick and clean. However the warranty was only for 5 years. Called them to come out and inspect my roof because it appeared the seams were lifting.They were prompt at coming out 2 days later inspected my roof.... and then, sent me a bill for $175.00 because my warranty was up a few months prior. They didn't even tell me there would be a charge when I made the appointment nor when they came out. I told them no hurry on the appointment , my roof isn't leaking or anything... If had not known they were going to bill me I would've put it off and had my neighbor look at it instead for FREE, He's also a roofer. 2 gentlemen came one put a ladder on side of house looked at roof all of 10-20 minutes tops... $175 REALLY???? Bummer... :( Lesson learned. Just giving everyone a heads up.

We called Tip Top for an insurance claim as well as 4 other roofing companies. I received 3 estimates out of 5 never got a call back from the other 2. Joe McKenna came out from Tip Top. He was very polite and well spoken. He wrote an estimate, emailed it and followed up afterwards. The roof took 2 1/2 days to install the entire process was very professional. The half day was just cleaning ( scouring) through the bushes for nails. Joe returned every phone call or text immediately which is very rare in this line of work. I can’t say enough for the quality and expertise of this company.

I cannot say enough great things about Tip Top Roofing. They did an amazing job on my roof and it looks beautiful! Thank you Joe for being so patient with me in picking my shingle color. Also thank you to Robert and his crew that were very professional, fast, and efficient. He made sure there weren't any nails left anywhere so my little girl didn't get hurt. I would recommend them to anyone! Thanks again Tip Top Roofing!