There's nothing more terrifying than when your home is on fire. That's what I thought, until I had to deal with the aftermath of the damage. We were referred to Integrity Restorations through a friend who had a similar situation 6 months prior. Tim called us right back and met with us the following day. He guided us through every step of the process, worked directly with the insurance adjusters and making sure that he was on our side throughout the entire remodel. The construction process can be long and enduring, but Tim and his team went above and beyond for us. Tim kept constant communication with us and made sure that every issue or concern was addressed and taken care of. We are very happy with the end result, our home turned out amazing and we are very satisfied with the results. Tim and his team were courteous, and respectful during this entire process. It was a pleasure to work with them, and our home is back to normal again already! Thank-you Tim! Frank and Susan S.

We had a frozen pipe that flooded the entire home and our condominium association insurance company was very difficult to work with. Integrity Restoration stepped up and took action fast, working on our behalf directly with the insurance company to get our problems resolved. Tim Williams had numerous contacts in the industry, which meant he had a proven expert available for us in every area of our claim. He also managed the whole project with incredible efficiency and professionalism, taking the pressure off of us at a very difficult time. Integrity Restoration provided excellent quality repair work, and I’m a very discerning customer. Brady, Mike, and Simon were professional, courteous, and skilled repairmen, and Tim personally supervised every aspect of the restoration. The bottom line is that we could not be happier with the repair work that was done by Integrity Restoration or the experience we had with them. I give them my highest personal recommendation and would not consider using anyone else after a fire or flood, to remodel, or simply when a handyman is needed. Integrity Restoration is the best contracting company I’ve ever worked with - period.

Tim at Integrity was invaluable in making sure my insurance claim was properly evaluated. The work was completed by his contractors and was done in an excellent manner. I am in the insurance industry and am giving my experience with Integrity on my own claim five stars. I would recommend Tim be used on any insurance claim as he acts as a conduit with insurance carrier to make the process as seamless and efficient as possible.

I would highly recommend Integrity Restoration for your emergency home needs. Tim was easy to work with and flexible around my work schedule. It was a great relief to me that Tim oversaw the entire restoration process and evident that he has years of knowledge in this field. I was glad that he had capable people in place to complete every step that was needed so that I didn’t have to find individual contractors for every task. It was an impressive team who seamlessly got the work done, from Eduardo who removed & reinstalled the trim, to Simon who did an amazing job with the drywall and painting, Carl who took care of the plumbing issue, Bill who installed the new light fixture, and Tony who did a great job with the carpeting. EVERYONE was pleasant, professional, and efficient.

Last year my wife and I experienced one of the darkest days of our life’s. We purchased a beautiful fourteen-year-old ranch style home. Two days after we moved in, while we were at work, we received a call that our new home was on fire. The cause of the fire was thought to be electrical but the property was so badly burned that 3 forensic experts could not make a determination. We lost most of our family heirlooms and personal property. Numb from the heartbreak of this experience, we really didn’t know where to turn? Our insurance company was of little help. However, we were referred to Tim Williams and his company Integrity Restoration Inc. We connected with Tim immediately and found him to be warm caring and trustworthy. He listened to our concerns and explained the process of completely restoring our home. His staff is also thorough, highly skilled and always professional. Tim utilizes local businesses and trades people in the restoration process, putting words into action for supporting a community. With Integrity the customer comes first and is treated that way. Tim and his staff advocated for us with our insurance company who tried to settle the claim for the cost of a cookie cutter home instead of the custom home we had purchased. This required a lot of time, energy and patience to prove up and justify the necessary expenses. From the essential construction to the finishing touches, every detail was meticulously addressed. If problems did arise they were quickly rectified. Tim holds his subcontractors to the same accountability standards of his business. His superintendent, Bill, promptly responded to questions and issues. No request was too small. Bill treated our home like his own. He was very sensitive to my wifes special needs. Being blind, she has an acute sense of smell. She was worried the she would always be aware of the fire even after the restoration. There are no detectable traces of a fire in our home. Also, Bill worked with us to design and build an aesthetically perfect safety gate to our open basement stairway. In these times it is hard to find a company that truly cares about its customers, fights for what they deserve and helps rebuild their lives. Our home is even more beautiful and safer then it was before the fire, and we are grateful for the quality and peace of mind that will last for many years to come. My wife is prosecutor for the Illinois Dept. of Financial and Professional Regulation she has witnessed many horror stories about bad contractors and the devastating financial and emotional effects they have on families. I am proud to say that Integrity Restoration Inc. lives up to its name.