Their representative Jerry was very involved in the satisfactory completion of the project. The workers were knowledgeable and had good work ethics. Their work and customer service is very high quality

Latest Update 04/28/2019: J&K are by far the best contractor I've worked with over the last couple of years. I purchased a 1930 home back in 2017, and it needed a lot of fixing up including a new roof. I requested four roofing bids. J&K wasn't the cheapest, but they were also not the most expensive. So why did I choose them? I was lucky enough to be connected with J&K employee, John Lee. He provides care, quality, thoroughness, honesty, responsiveness, expertise, and customer service above and beyond -- time and time again. November 2018, I had some large tree branches fall on my home and wreck my corner gutter. J&K quickly responded with a fair quote and took care of the job quickly. March 2019, as I began prepping my attic for insulation, I noticed a couple of leaks. I reached out to John Lee one Sunday evening, and he responded first thing Monday morning. He came out that week to take pictures and advised me on how to handle (chimney stack). Even though the leak was NOT an issue caused by J&K, John Lee has visited my roof and chimney a couple more times and has been by my side helping me to track down the leak issues and get them resolved. He's given me peace and mind which is so challenging to find these days when hiring contractors. So, if you need a "Roofing Guy", I gotta guy! Just call J&K Home Improvements & Restorations. Thank you so very much, John Lee and J&K Home Improvements & Restoration for your continued service and support! ================================== April 2017: I received four roofing quotes from various companies and found J&K Home Improvement to provide me with the most peace of mind, and what I believe to be the best quality of service. Upon our initial meeting, John provided thorough detail of the roof system that would be installed. He answered all my questions in a timely manner and was on top of communicating what to expect. John was extremely flexible in finding the best times that worked with my work schedule. Thank you, John and crew!!

After storm related damage, my insurance insisted that we use this contractor to come and assess the damage and set up an appointment. When Steve called to confirm the appointment, he appeared very unprepared and confused as to why he was coming out to assess and not just replace the roof. Once I explained it, he was confused as to the time and date (when he should have had this already, as it was already set up). On said date, he did not show up. He did not call to let me know he wasn't going to show up. When I called him a few hours after the appointment time, he did not answer and never returned my phone call.

My original experience with Steve at J&K was excellent. He was very responsive, professional and quality of work was great at both houses. We did run into a problem with roll roof on house on Taylor street. Steve tried to resolve, engaged GAF. After over 12 months, they sent prorated letter offering a settlement of $227.82 which will not fix the problem. I am still trying to resolve.

Great customer service, fair prices, and quality work. John and J&K are great to work with and I would recommend them to anyone looking to improve or repair their home!