
- Country: USA
- State: Illinois
- City: Palatine
- Address: 830 W Northwest Hwy #13, Palatine, IL 60067, USA
- Monday: 8:00 AM – 4:30 PM
- Tuesday: 8:00 AM – 4:30 PM
- Wednesday: 8:00 AM – 4:30 PM
- Thursday: 8:00 AM – 4:30 PM
- Friday: 8:00 AM – 4:30 PM
- Saturday: Closed
- Sunday: Closed
They did amazing work both inside and outside of our home. The quality was top notch. They have great customer service, too. I have four young children (ages 1, 2, 3, and 4), and all of the crews that came to our home were very sweet with the kiddos. They did an extremely thorough job cleaning up as well. I will absolutely go back to Roof-Masters when I get my siding and windows done.
Best roofing company! Great customer service! Great sales reps! Great products! They replaced our roof and siding due to storm damage and all we had to pay was the deductible!
When I called to have the estimate done, someone came out right away and worked with the insurance company to get my roof covered. They did install the roof after a few months and did a great job. The problem I have with them is getting them to return phone calls. They are always "Just going to call you" when you do get someone on the phone. They are supposed to call tomorrow and never call and when you call back a week later , you are the next on the list. I have some inside painting that I needed done as part of the job and after 4 months of waiting for them to get back to me, I am going out on my own to find someone to finish the job. Very frustrating having to continually call them for the same thing over and over and there is always an excuse why they didn't get back to you. There must be other companies who will replace your roof and be easy to do business with.