
- Country: USA
- State: Indiana
- City: Fort Wayne
- Address: 3525 Clearbrook Dr, Fort Wayne, IN 46809, USA
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Completely awful customer service from Chad and Judy. My condo association had our roofing redone by Springer Construction 2 years ago and now my roof is leaking. I have had to call multiple times and always get the run around as to when someone will be able to come look at my roof. Very unprofessional everytime I call, they have no compassion and there is clearly a lack of communication within the office because each person I speak to gives me a different answer. I've even been talked down to by Chad. I would never reccomend this company unless stress and unprofessionalism are what you want if a problem does arise from the work they've completed.
Had a roofing job done on a garage. It went fairly smoothly and came out very nice. No complaints here.
A great deal of credit to the project manager and craftsman staff for their service and professionalism. It stops there. The owner Duane has moved on from any of your concerns once he has deposited the payment. My parents have had warranty concerns on their bathroom renovations for over a year and a half. Still unresolved. Faulty choice of equipment for shower pan. Grout deteriorated immediately and staff have been out 9 times and Duane refuses to heed their assessments. 11K+ job and the component is $800. The owner spends most of his time refusing to appropriately address customer concerns due to “traveling abroad”. I highly recommend seeking a quote elsewhere unless you are in the market for extreme hassle and disappointment.
Wouldn't recommend.
Great people great job at a great price