
- Country: USA
- State: Indiana
- City: Carmel
- Address: 650 E Carmel Dr Suite 235, Carmel, IN 46032, USA
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Unwanted solicitations by salesmen after 5PM on weekends. To boot, I received a Facebook message from a company exec, criticizing me for leaving two comments on a Facebook post (the company deleted my first comment and eventually my second). He said it was “uncalled for!” He tried to justify the behavior from a sales rep by saying he was a vet. That does not excuse that behavior on a holiday weekend. Perhaps you should give your vets time off to remember fallen heroes on a Memorial Day weekend? He also implied the rep was just in my neighborhood; the rep rang my doorbell twice and knocked, upsetting my sick dog. Stay far away from this company! If it treats potential customer’s this way, I would hate to see how it treats customers that have already paid.
RESTOR Group LLC., completed my home roof replacement in 2017. I would not hesitate to recommend RESTOR and their team for any type of home construction. I researched several roof replacement companies and chose RESTOR because of their very detailed planning process and the fact they become your “project manager”. I did not have to organize or coordinate any of the contractors, vendors, INSURANCE etc. on my end. RESTOR handled all of it, which is invaluable. The process was very stress free. I dealt primarily with the office manager who was respectful, prompt, organized and very helpful in answering my questions. All of the members of the construction team were pleasant and professional. My roof replacement was done as scheduled and looks beautiful.
We had a great experience with Restor. The folks in the office were communicative about when our project would start and every aspect of the job. We really appreciated the help of our Project Manager Andrew with our insurance company. He was very helpful and knowledgeable. Our project went very well and we really like our new roof and siding and gutters. We would highly recommend Restor.
Terrible customer service, with extremely slow response times to emails and phone calls even after we experienced issues. Required constant follow up to find out when the work would be done because they did not proactively schedule with us. Also required many calls to have left over material which was blocking our driveway (making it unusable) picked up after the work was done. Make sure to check through your final quote carefully, they tried to charge us for work and materials that was not done/installed and demanded proof (which thankfully I had) before they would adjust the bill. Later needed a repair under warranty and they recommended that I just fix the siding myself because their contractor was no longer in the country. Also, read through the other reviews — strange to have current employees leave 5-star reviews for their own boss.
Exceptional quality and awesome attention to detail. RESTOR's ads say they are the area's premier restoration company. Now I know why. Thank you!