
- Country: USA
- State: Louisiana
- City: Lake Charles
- Address: 2100 W Prien Lake Rd #9, Lake Charles, LA 70605, USA
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:08 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: 8:00 AM – 5:00 PM
- Sunday: Closed
If you want a dependable company you can count on being by your side while going through the claim process this is the one! They were available and willing to help through the entire process of having roof replaced from the first phone call to them after the hailstorm of 2019. This includes being present during inspection to making the required phone calls along the way. The process has been hassle free! You won't be disappointed in choosing Countrywide roofing!
I HIGHLY RECOMMEND COUNTRYWIDE ROOFING WITH CONFIDENCE BECAUSE I HAVE HAD THE UNFORTUNATE EXPERIENCE OF BEING "BURNED" BY FAST-TALKING ROOFERS IN THE PAST. ONE ROOFER PROMISED TO REPLACE A PATIO ROOF WHICH I DID NOT HAVE ! AND WHEN I ASKED ABOUT REPAIRING MY CHIMNEY, HE SAID, "WHAT CHIMNEY?" HOW COULD HE MISS THINGS THAT WERE THERE AND COUNT THINGS THAT WERE NOT THERE? BUYER BEWARE!!! THE NEXT MORNING I CALLED THE BETTER BUSINESS BUREAU AND THEY SENT ME A LIST OF 16 ACCREDITED A+ ROOFERS, ON WHICH WAS THE COMPANY, COUNTRYWIDE ROOFING ! WHEN CW'S AGENT/ADJUSTER, SUZANNE GERMANY. CALLED TO SCHEDULE AN APPOINTMENT, I WAS VERY IMPRESSED! SHE IS VERY PROFESSIONAL, THOROUGH AND EFFICIENT. SHE WENT OVER THE DETAILED CONTRACT PROCEDURES WITH ME AND PROVIDED ME WITH A CLIENT FOLDER INCLUDING COPIES OF ALL THOSE PAPERS. AND WHEN THE FIELD ADJUSTER CAME TO DO HIS APPRAISAL FOR OVER AN HOUR , SHE WAS HERE WITH HIM AND ME, EXPLAINING EACH DETAILS AND RE-ASSURING THAT NO DAMAGE WAS OVERLOOKED.