If I could rate no stars I would. Jack's "Roofing" Company hires conman because they're not a reputable company. There is absolutely no other reason any legitimate contractor would hire such an employee. One such conman pretending to be a roofer was sent to our home to repair a small section of our roof causing a leak. The chain smoking conman set up a ladder: 4 minutes. Went up to our roof: 6 minutes. Came down and removed his ladder: 2 minutes. Knocked on our front door and requested payment for pretending to have repaired our roof in less than 12 minutes. His conman play-acting job cost us $500. I foolishly paid it knowing he could not have patched our roof that quickly unless he used duct tape - which is probably exactly what he did. Within a few days our roof leaked in the same exact spot. When I called to request they send someone different to actually do the work, like a real qualified roofer, the woman informed me that their work is NOT guaranteed unless they replace the entire roof! Do NOT hire this dishonest company. Let my mistake save you time and your money.

After being swindled out of both time and money while having the roof repaired at my previous house, I was hesitant and very cautious while choosing the company to repair the roof on my new house. I got so lucky with Jack's Roofing! They completed the job very quickly and efficiently, and I never had to worry about them not showing up or showing up late, which was always an issue I had with previous companies. They were prompt and so professional! Throughout the entire process, I never once felt pressured to pay more than I could afford, and they took the time and care to work within my budget. Not only that, but the quality of their work shows! I will definitely be recommending Jack's to anyone I know who is in need of roofing services and wants quality AND great customer service!

I was called by someone this morning for an interview i returned his call, and literally asked me if i was an alien or an immigrant after i telling him that I am a US Citizen. I’d never ever do business with a company that has people who are racists. Im appalled that I did not get upset with the guy over the phone. His name was Keith by the way. Unacceptable!

Honest pricing, fast quality service

Terrible customer service! I had a date and time scheduled (1st job of the day) 8:30am. I called to get a time estimate of arrival at 8:15am and Arne says he had sent the crew to Virginia; that I was the 3rd job of the day, and with no apology he tried to act like that was the plan the whole time. Very unprofessional for mis-scheduling a service call then not being able to reschedule until a month later.