
- Country: USA
- State: Maryland
- City: Clinton
- Address: 8501 Rockwell Dr, Clinton, MD 20735, USA
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: 8:00 AM – 5:00 PM
- Sunday: Closed
Fantastic Job! Mr. Jose and his staff were not only professional, but most important very personable. He and his staff treated me as if I were family. I have gotten several compliments and inquiries as to who did the beautiful landscaping. Even though the project is completed, Mr Jose follows up to see if there are any questions regarding maintenance of the new bushes and flowers. I am already working wth Mr Jose for the next project!
Mr. Jose set up a time to give a free estimate and was by far the best I received. Matter of fact, I couldn't believe the work could be completed for such a reasonable price. He and his crew came over 3 days later. Mr. Jose explained to them the work that needed to be completed and did not leave my house until he was confident in the process of the repair. I will be calling on Mr. Jose and his crew for other jobs around my house as needed.
I called to make an appointment on May 14, 2019 the female employee that answered my call gave me an appointment for May 15, 2019 at 9:00 - 12:00 pm. Needless to say I waited the appointed time and NO ONE SHOWED OR CALLED. I waited the entire day for a call of explanation and or apology; that didn’t happen. I initiated a call to the office at 3:56 pm. To my surprise the same female answered. I explained my dissatisfaction of the events of the scheduled appointment the female stated that he was suppose to call me; she began to giggle out of hopefully SHAME! She went on to say she apologize for the waste of my time. I explained to her before the half hearted apology how that was a waste of my time and how unprofessional they represented the face of the so called business they are proclaiming to have. It is out right disgraceful to not stand behind your word in the name of business. She went on to ask if I would like to make another appointment. My response was that would be insane after today to add insult on top of the injury. I would not be able to do business with a company that misrepresent themselves as unprofessionally as they do and to put myself in a position that I would pay them half way through not knowing if I would get a finished product. “NO THANK YOU”
After reading these reviews, I scheduled an appointment for them to visit my house for an estimate on Friday morning. I took time off from work to meet them. They did not show up, did not contact me with any explanation, and did not return my voicemail. There is no need to hire a company that is unreliable and unprofessional from the start.
I hired Lopez-Ventura Landscaping to do some landscaping work to my flower bed and tree in my front yard and they far exceeded my expectations! I was beyond pleased. Mr. Ventura was professional and he also provided me with multiple options of flowers to be planted in my flower bed that I hadn’t even considered! That was a bonus! Needless to say, I will continue to hire Lopez-Ventura Landscaping for any other projects that I need done in the future.