
- Country: USA
- State: Michigan
- City: Vicksburg
- Address: 10839 S 27th St, Vicksburg, MI 49097, USA
This was sent directly to us from a customer. "Thank you for a great job. You came even earlier than predicted and sent a very personal young man to do the job. I had woken up this morning to find that my basement was flooded and I was wondering how I could get a large piece of carpet rolled up and out the way of the water and he volunteered to help me. No he didn't help, he just simply did it. What a guy! He also reattached a downspout which had come loose from the house. It has been a very satisfying experience from the estimate to the completion of the job. You can be sure that I will sing your company"s praises to everyone. Sincerely....................Bonnie DeHaan"
My husband and I met Rob at Kalamazoo's Home Expo 2018. We were immediately impressed with his candor and explanations of details. It was not long thereafter and our whole house had new gutters installed. The installers did a beautiful job quickly and thoroughly cleaned up despite nasty cold weather. Many thanks to Midwest Gutter Systems LLC of Vicksburg, Michigan! We highly recommend their excellent product and outstanding services!
Only took a week to get an appointment. I sent them pictures of the taller point of the roof, to make sure they knew what equipment they needed. The confirmed my appointment via email. The day of services there were other services that showed up, but they worked around the chaos. Professional, Efficient, reasonable & cleaned up the yard before the left! Highly recommend them!!
If I knew it was going to be difficult to have gutters put on from this company I would use someone else! Mailed a check to them for half the job right away and waited 2 weeks like they said to have a schedule time, nothing. No phone call no email, had to go out a find out what was going on! Said they were busy and the secretary only worked 30 hours a week, had a note on the paper work that had a install date, but I didn’t get a phone call telling me when. As everyone knows here in Michigan we did get some snow and my roof was too dangerous to be on for install, did get a phone call about that, said it would have to be rescheduled, and I told him yeah, I understand don’t want guys on a metal roof. So today the 21 of November I called and wanted an update on install and was told there is still snow on the roofs and it would be hard to get up there and do the job, I told him there hasn’t been snow on the roof in 2 days why haven’t I gotten a phone call with install day! If your that busy don’t schedule so much work you can’t do it and take peoples money! Will be hiring someone else to do the work!
Rob came by to provide me with an estimate for gutters and covers. While talking about my gutter issues we uncovered a clogged underground pipe that was full of dirt. Rob took the time to help me fix the problem. A gesture that is greatly appreciated! Thanks Rob... and yes he got my business.