Got fascia replaced along with some other work. The fascia on front was pieced together so it was not seamless. Also it was warped. Spoke with sales and others there they convinced me it would be fine once summer heat hit it. Well....not happy do not know why they would piece the front fascia like the did!! I will check review next time....lesson learned.

The crew failed to show up as scheduled on two occasions. Once they arrived & tore down my gutter they determined that the salesman did not measure the replacement gutter that was exact same length as the existing one. They were scheduled to return the next day but failed to show up. I called the owner who didn't know where the crew was but said they were on the way. He even called me back asking if they showed up. The crew couldn't get the gutter from the supplier that day & never called me or the company office to let them know that they were going to a different job. As a result my home suffered water damage when a thunderstorm popped up. I was in constant contact with them trying to get the job done before it rained. The crew should have put my old gutter back up once they realized they didn't have the correct one to install. The owner Brad said it wasn't going to rain so he didn't want to send someone out to make a temporary repair. They finally sent someone AFTER we had water damage. Now they claim that they are not responsible for the damage. Buyer beware because this company will not take responsibility for damages that were a result of their actions. This is a poorly managed and dysfunctional organization. They have a F rating with the BBB which is not a surprise. I would not recommend them to anyone.

Todd came out to inspect Home for siding replacement and gutter repair. Said I would get an estimate. I did not. So I called 7 business days later. He didn’t remember coming to my house until I described my dogs and gutter issue. Said he didn’t have any paperwork on me and would check the office and get back to me the next day. He didn’t, of course. A week wasted. Very unorganized and unprofessional.

Summary - Overall they did a decent job adding soffet, replacing my gutters and fascia, but failed to complete 2 tasks, re-attach the satellite cable, and properly affix the garage door trim. As noted, part of the work was capping off exposed wood, which included the frame around my garage door. I paid extra to have the garage door trim replaced instead of reusing the old trim. When the work was completed, I had a couple of issues i noted and requested someone take a look. They were responsive and Brad the scheduler came out to assure me that what i noted would 'even out' with the temperature change. While he was there, he requested i give him the final payment. I was good with that but mentioned what about if I find any other issues, what is the responsiveness now that they are paid in full. He assured me they would resolve all issues. 7 weeks later, after numerous calls, letters, BBB complaint, my cable is still dangling, and the garage door trim has still not been properly affixed. It has been 7 weeks of we will get someone out there right away to take care of it, yet no one comes out. What is frustrating is, this is minor work, maybe 90 minutes on site, and a $20 trim kit. (did i note the 'new' trim was stained and scuffed? I noted that to brad and he stated it was new and the stains would wipe off. Nope they are ground in). All I am asking is to reattach the cable, and fix the trim, nothing else, yet here i wait. Maybe this review will get their attention.

I tried getting traction with several different companies - some wouldn't return calls, some never responded after an estimate, etc. Not only did St. Louis Gutter get back to me with a cost estimate, they were friendly, got the work done quickly, and it looks amazing. Happy customer and would recommend them!