
- Country: USA
- State: Colorado
- City: Pueblo
- Address: 2201 I-25, Pueblo, CO 81008, USA
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
I called Drury Bros Roofing for an estimate for a new roof. The estimator/salesman came out a couple of days later. However, 2 weeks later I still hadn’t received the estimate. Called back and found out “Brian” had gone on vacation without completing the estimate. I was told he would submit the estimate when he returns. Missed one call from him. I called back three times, left message that I needed the estimate. No return call so I called the main office. Gal that answered told me I shouldn’t get upset because the estimate is free. I told her it has no value to me unless I actually received it. I requested to speak to a supervisor to either get the estimate or have another salesman come out. Guess what! I didn’t even get a call back. I have no idea why they would be so difficult. I guess they just don’t want my business. If that’s the case, they should say that up front before coming out and implying that they will provide the estimate and work. Stay away from this company. They are very unprofessional.
A company is known by the employees that work there. And I want to give this company 100 rating due to their salesman, Chuck Tadisco. Several years ago we had a roof loss and Chuck came and took care of the whole situation for my husband and me and this year I had to have help again. Being a widow I wasn't exactly sure how to proceed so I called Drury Bros and asked for Chuck. He came to my house and took care of my problem from calling the insurance company clear through the final stage, in a timely manner. I would recommend Drury Bros and Chuck Tadisco should u ever need roof replacement. Thank u for the good service and for having a such a professional salesman, Chuck Tadisco, working for you. Sincerely, Pat Jones
Had 4 estimates from 4 different well known roofing companies. All of them estimated the cost at the same price, which is whatever the insurance quoted. I didn't care for any of them, as all they did was look at my roof and write the estimate. No contact or discussion with me. I was referred to Drury from an acquaintance, so I called them. Joey Sciumbato came out, met with me, discussed my estimate and gave me his estimate, which included a discount. But he was the only one that took the time to tell me that my gutters were damaged and needed replaced. Then he corresponded with my insurance adjuster to get the work included. Not one of those other company representatives took any time to discuss the work or helped me get the added work done. Drury completed the work professionally and the gutter work was exceptional. Joey is a great guy and a total professional. I wouldn't use anyone else. You don't find anyone like Drury these days.
I had a very positive experience with Drury Brothers. I had several companies come over to do estimates and I felt that Chuck, the representative from Drury Brothers was the most trustworthy. He allowed me to ask questions until I was satisfied which is not the experience that I had with some of the other companies when they shut my questions down almost immediately. They have been in business for over 30 years so I took that as a good sign that they are a quality company. When I called my insurance company to let them know which company I had selected, the lady was very pleased with my choice and said that Drury Brothers is one of the companies that they highly recommend because of the quality of service that they provide. My only critique is that I was told 4-6 weeks until they came out which would have put them coming over sometime in September, but it wasn't until late October that they actually came. It wasn't a super big deal, but I would have rather been quoted an accurate date as opposed to a faster one that they couldn't actually make. Once they came over, the roof was done in a single day and they did a pretty good job about policing the area which I appreciate because I have dogs that like to get into things. The roof looks wonderful. About a week later, the crew for the gutter installation came over and he was great. He even gave me a courtesy call to tell me that the gutters that he was installing are white and my current gutters were painted the color of my house. I appreciate that he asked before he just installed them as is. Overall, I had a very positive experience with Drury Brothers and would highly recommend them to others.
The March 2017 windstorm wrecked our roof. I phoned Drury the Monday after and someone came to patch and protect the roof. No charge to me, no expectations from them. I got several estimates but was most impressed with Drury. They are local and have been in business for years and I found that comforting. The salesman who gave our estimate was thorough, and explained the process to me clearly. He also gave us a discount, matching another roofing estimate. When the roofers came to replace the entire roof, they were professional and respectful. The last step in this process was having someone come and take photos of our new roof for insurance purposes. That went well, all is settled, and our roof looks great.