I went to the Buffalo Home show this year, in part, because I wanted to find a roofer to help with a leak. I met with Collingwood Construction, explained my problem, and asked if they would be willing to come to my home to give me an estimate. I was unsure of the scope of work and was quite upfront about that. I didn't know if I needed a complete lower roof or just a repair. They enthusiastically assured me that no job was too small and would be happy to give me an estimate. After the home show someone called me to set up the appointment. Good start in my book. They then followed up with a letter confirming my appointment, provided information regarding the services they offered, and even provided references. Great. This is where things got a little funky... A few days prior to the appointment I received a call from a woman confirming the appointment and then asked if my husband would be present. Um, what? Yes, she asked if my husband would be present. Had the shoe been on the other foot and a man set up the appointment would they ask if his wife would be present? I doubt it. I informed the woman that my husband would be out of town, I owned the home, and the title and mortgage was in my name. Why would I need my husband present? She backpedaled a little and said it was helpful to have everyone on the same page. I assured her he trusted me completely to make the decisions and as a real estate broker I know more about homes, structures, and repairs than he did. She said that was fine and that we were all set for our upcoming appointment. The day of the appointment, about an hour and a half prior, I received a call asking if I was going to be home for the estimate. I said "yes". I actually had to rearrange my schedule and turn away an appointment to make sure I had enough time dedicated for the estimate. Then the man on the phone asked me to describe the roof problem again. I, again, relayed the issues we had been having. He mentioned he remembered me from the home show and even remembered I was a real estate broker. He then said it did not sound like a very big job, they were really busy, East Aurora was far away from Getzville (where they are located) and that he was not going to show up for the estimate. He then said goodbye and hung up. I was shocked. I can't imagine treating any potential client like this. What's more is if you didn't want the work you could have cancelled any time within the two weeks prior when we scheduled. I have to wonder if the fact my husband was not present weighed into his decision to not show up. Being in real estate I refer a lot of work to contractors, roofers, etc. I've not had the best feedback from my clients with regards to roofers recently which is why I was at the home show hoping to connect with a couple new ones I could refer. I would NEVER recommend this company for any work, EVER. They were dismissive to me as a woman and completely disrespectful of my time. Avoid this company.

We first used Collingwood Construction to fix our roof after loosing some shingles. They immediately covered the roof so we would not have any problems with leaks. When the insurance adjuster came out to review the claim, there was a Collingwood representative there to make sure the claim covered the repairs. After the roof was was opened there was rafter damage found. Again Collingwood worked with the insurance company. We also had to replace some siding. Larry gave us suggestions to use existing siding to replace the broken pieces and add an accent along the bottom with Versetta Stone. The additional cost was well worth the investment to the curb appeal of our home. Many of our neighbors commented on how nice our home looked. Recently my 90 year old mother moved in with us and we needed to make our bathroom accessible for her to use. Collingwood came out and gave us a free estimate. This was an expense we were not ready spend but was very necessary for the safety of Mom. Collingwood worked with us to keep our costs to a minimum and still came out with a beautiful new shower. The service we received and the quality of workmanship performed lets me recommend using this company for any roofing, siding and remodeling needs.

I called for an emergency repair on my roof. The arrived within an hour and covered by lunch. They were very helpful with working with me and my insurance company to get the roof replaced in a timely manner and I couldn’t be happier

Very quick response to my moms call for a roof repair. They came out the next day and fixed the issue. Very kind and courteous - she even received a personal thank you from the president of the company. I would definitely recommend them again in the future.

My elderly mother hired these guys to spruce up some rental apts & repair drainage issues... They have overcharged her for every service supplied. Unfortunately there are contractors who see an older person driving a spendy car & gold jewelry, they double their pricing!!! I personally have been remodeling/building homes for 30 years... I know first hand what it takes to do these type of jobs. My mother should have done some price shopping & checked Collingwood’s reviews... She spent just above 100,000 and sent a past due letter certified for $900 without fully completing punch list. Many contractors do this, grab the bulk of cash and don’t come back to complete in a timely manner because they are on to grabbing somebody else’s $$$ Beware of these folks, do your homework!!!