I signed a contract 11-15-18 to have a roof leak repaired the start date was 11/20-18 the completion date 11-21-18 I gave them a $525 deposit on a $1500 repair they never started the work they never completed the work .I had sent a letter of cancellation return receipt requested my letter came back undeliverable the address on the contract was invalid and no forwarding address numerous phone calls were made to the office never returned finally I called and talk to Paul Whigham the owners brother I complained about the start date on the contract and he said “we never followed those dates“ that is unacceptable a week and a half ago they said they would return my $525 deposit I have never received it .I am a senior citizen on a fixed income I want my deposit back .

I should have written this review last year (Spring 2017) when John's crew did the work but the business of life got in the way. John's crew did an EXCELLENT job of waterproofing our basement. They dug dry wells in the back and front of our house and you'd never know it over a year later. The basement is completely dry and we have had absolutely no problems. They also laid GORGEOUS pavers in our back yard. The money is definitely worth it. Their crews are professional, courteous, and extremely competent.

Beware of cold calls from John Whigham Home Improvement. A man calls you and tells you he is a local handyman that will be in your neighborhood and would stop by to give you a free estimate on any work you may need. I took him up on it, had to wait one week to have someone come to look at the job. He brought a whole book of other big jobs they had successfully completed on the hope that we would hire them for a big job. Our job is small but nevertheless we were told he would call me on Monday with an estimate for the repair. No call by Wednesday so I called them and they told me my message would be delivered and I would get a call back. Move ahead to Friday and still no call. They could have told me when they saw the job that it was too small for them and I would have called another and had my repair completed. So the handyman tag is only for them get into your house and then try to sell you on big jobs. That's shameful!

I hired John Whigham to remodel my kitchen, dining room, and bathroom. Although my contractor helped rectify the issues I had during the project, there were SO MANY issues... from a leaking toilet they installed, and a horrible paint job, to a destructive flooring crew that broke my storm door and damaged the walls. Ultimately, 1 month after the project was completed, a drain pipe (installed by one of their unlicensed plumbers) under my kitchen sink, detached, flooding my cabinets and kitchen floor. The company uses mostly subcontractors that don't accept accountability for their work, nor communicate well with the other crews, while unprofessionally maligning John Whigham to me, the homeowner. Many times, I was left to orchestrate responsibilities due to the lack of communication between crews, which is not my job. At this point, I would not let the John Whigham'Home Improvement company near my house again.

Work was done on my home by John Whigham, roof, removal and replacement of deck, also had ceiling removed and replaced in my dining room. My experience with this company has been a pleasant one the clean up after all this work was done very quickly and efficiently. I would not hesitate having them doing any further work when I need it and would recommend them to anyone I speak to. Thank you John Whigham Home Improvement.