We signed paperwork of what they were going to do and I was told he would start in 3weeks. After 8wks of not hearing from Mr Penwell I texted him to ask when he was going to do my roof because further damage was being done due to leaking. . He called back and promised to put a tarp on my house and to start that following Friday when my metal would be delivered . First off I didn’t order metal so We are now at 3months out I again contacted Mr Penwell who stated he was coming Monday and my (metal) was to be delivered that day also. This company is not reliable. I should have paid more attention to other reviews 🤬