
- Country: USA
- State: Ohio
- City: North Canton
- Address: 5270 Mayfair Rd, North Canton, OH 44720, USA
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Anthony at Royalty Roofing was top notch. I could text him at anytime if I had a question. He met with our insurance adjuster and took care of everything. You would believe how fast the job was done and done perfect. I have yet to find a nail on the ground weeks later. Thanks to the hard work crew they sent out.
From the first meeting, to the completion of the job....Royalty Roofing was top notch!!! We were selling our home and it was decided that we should replace the roof. Greg and his team came in on short notice and did what they do best. We got an estimate on the job and since we were in the process of selling they worked with us to get the job completed on time and have the home ready to go. Greg and his guys were polite and respectful of our situation. I was always informed of where we were in the steps of getting things done. Everything was explained thoughorly and all questions answered. They showed up on time the day of the job and when they were done cleaned up everything. In the end, we were able to get the home to market and sold for ABOVE asking price. The new roof looks great and will give it's new owners peace of mind for many years to come. I can't say "Thank You" enough to EVERYONE at Royalty Roofing. Job well done!!
My brother recently pointed out some store damage to my roof, suggested I contact Royalty Roofing. They recently replaced the roof on his home and he couldn’t say enough good things about them. Well I called the office number on Tuesday morning and was promptly greeted by a friendly and helpful assistant, sorry I forget her name. She asked when she could schedule someone to come out an look at the roof. When asked about a Saturday appointment, she replied “no problem, will this Saturday work?” Imagine my surprise in getting an appointment so quickly. We were scheduled for 9am on Saturday, due to a delay at a prior appointment, Greg called to say he would be delayed and offered to find a new time to not inconvenience my schedule, surprise #2. I told him I was home and would wait for him, he provided a new time and met that time as promised. Greg and Anthony showed up and review the damage, nothing major but did require some slight attention. Anthony proceeded to climb up on the roof and reattached the effected shingles. I am amazed by their customer service and the fact that neither of them attempted to sell me something I didn’t need and took the time to correct the issue. This is the type of customer service that amazes. I have worked with many contractors and have never seen such amazing customer service. I unfortunately (or fortunately) didn’t need to have a full roof repair but if I did, it would be with Royalty Roofing. Great experience…professional, courteous, prompt and on top of that, they know their stuff. 5 Stars!
Had the roof of our rental property inspected as a previous contractor said it only had a few years left. Greg was very professional and knowledgeable. He walked the entire roof and sealed some nail spots and around some stacks. No high pressure sales and it turns out I don’t need a new roof yet. Thanks Greg and Royalty Roofing!
Rick and his team are phenomenal!! (I'm pretty particular about contractors too.) Very polite and professional; couldn't be easier to deal with. Excellent price and even better work product. Can't say enough. Call them. Update: 6/12/19. I called Rick recently to look into some gutter issues we are having. He drove to my home, did an inspection, and told me my problems could likely be resolved with some caulk-no need for any gutter work at all. He’s such an honest guy. Thanks again for your time Rick!!!