Extremely disappointed! I don't want to waste anyone's time, so I'll review the roof first, then my experience with Platinum. We needed to replace the roof because we had 2 separate leaks in our home. Replacing the roof is what everyone that came out suggested to us. Once our roof was finished (End of October 2018), I looked around and with a quick glance, everything looked great. However, if you really take a look at the work the guys did, they don't have a great eye for detail. The finish work was terrible. Attached are some pictures. Roofing isn't level with the gutter (it was before), some of our siding is damaged, and I was picking nails out of the ground for a straight week. I was told the nails would be picked up which was important to me because I've got 2 little guys. Anyway, I was able to get over the majority of it because I was able to finish up myself and we had a new roof over our heads with no more leaks! I couldn't be more wrong. The roof still leaks. I text James 11/15/18 that water was still coming in. He responded he would get someone out to help pinpoint where the water is coming in from and I've text him a few times since then. His responses to those, "I'll get someone out ASAP", "[name] will be calling and will come out." And that's the last I heard from him. Update, it's 3/27/19 and I still haven't heard from James. The only great thing James did was work with us on pricing and answering our questions to get our business and promising to do the internal repairs as well, mold kills, drywall, finish, etc. After about 10 days of being told his guys would be at our place, they finally arrived. After they completed the work, it took a lot of work from me to get James to get someone to come back to complete the internal work, applying the mold kills and repairing the ceiling. Once someone came out to look at what needed done, I was quoted me $600 to fix it. I told him James said he was going to take care of it as that was part of our original agreement. So he cut the drywall attached it to my ceiling and then left. Anyway, there's so much more about our terrible experience that I'm leaving out but I'll leave you with my final review about Platinum and suggestion to anyone who wants to do business with them. Call someone else. James might save you a buck or two. But my goodness call someone else unless you enjoy getting strung along and don't take hand shakes seriously.

Platinum Exteriors removed the rotted siding on my home and replaced it with James Hardie sidig. It comletely changed the look of my home and I couldn’t be happier. The job was done on time in accordance with the contracted timeline. Mr. Brooks made sure every aspect of the job was monitored and I was highly impressed with his attention to detail.

everyone was great. Very experienced-wouldn’t have anyone else do my roof job! Thanks so much!

Platinum provided me with great service. I had experienced some water damage and needed to have my gutters replaced quickly. They promptly came out and assessed my needs and got me scheduled when needed. The staff was courteous and professional and completed the work in a timely manner.

Platinum Exteriors was a fantastic solution to my home needs! Phil and his team handled everything with grace and professionalism from the start. I was impressed with their honesty, integrity, and respect. I would highly recommend Platinum Exteriors and plan to use them again in the future for additional home improvement products. It is clear that this company has its values in the right place, allowing both customer and provider to benefit greatly! Thank you Platinum!