My original review was 1 star because it took over 8 weeks to get someone out to fix the leak that should have been covered under warranty. Jenesis originally replaced my roof after the bad hail storm in 2017. One of the skylights that was repaired recently started leaking (according to the guys here today it was not fixed right the first time). My paperwork states that workmanship is warranted for 5 years so this should have been easy. Didnt have any luck with the office staff when I first started calling. When I did talk to someone they seemed clueless and told me I'd get a call back, which I never got. I kept calling and emailing and finally got in touch with JP, who said they'd get it fixed. After 8 weeks of no movement I finally left a review on Yelp and figured I'd get someone else to fix it. Within an hour of leaving that review JP was on the phone getting me scheduled. Within a week (once the weather settled down) they came and fixed the sun tunnel. The guys that were here were nice and it seems like they did a good job. JP is genuinely concerned about the company image and even came by after the repairs to make sure everything was good and to thank me for my patience. Sounds like he had an employee that gave him bad information which led to the delay, and it seemed genuine, but I guess I'll never know. Communication could have been much better, especially with the office staff from the beginning

UPDATE: I received a customer service call from the original owner, Jenni, who was very professional and understanding. She promptly sent me a check to fully cover the costs of the repairs, which we very much appreciated. BEWARE!!!!! Jenesis replaced our roof in Louisville after the hailstorm in June and everything seemed fine. In November, our tenants who occupy the house noticed that the furnace was not operating properly and they were experiencing health issues. Fast forward, past the diagnostic visits from HVAC technicians - the Jenesis crew had damaged the roof cap for the furnace and as a result, the furnace was not ventilating properly. Hazardous levels of CARBON MONOXIDE were in the home so we shut off the furnace immediately and our tenants went without heat when it was in the 30s outside. Jenesis sent someone to repair the damage, but then made no attempt to assist with rectifying the situation with the furnace. The repairs to our 2-year old furnace was $1400 and repairs to the water heater, also compromised by the buildup of heat and moisture, was $285. By the way, our tenants went without hot water in December for a week. We only requested that Jenesis reimburse us for the repairs, with no recompense for our tenants. Jenesis just informed me that they do not believe it is their responsibility to cover any of the damage. I wish I could turn back the clock and sign with a vendor that is reputable.

Jenesis did an amazing job on the new roof. Timely removal and install. Cleanup was immaculate. Would 100% recommend to family and friends.

I met with several roofing contractors after our roof was hit by hail. Most failed to impress me. There were lots of promises & high pressure tactics. There was much variation in the price quotes that I received. One offered to reimburse us our insurance deductible. This is illegal in Colorado. I then met with Duane McDowell of Jenesis roofing. He was very straightforward easy to work with. There was no BS and no pressure. Duane worked up a quote during our meeting using the same estimating software that our insurance company uses. His estimate was within a couple dollars of the insurance quote. The roof install was completed two days ahead of schedule. The job site was left clean when work was complete. There was one small problem with our gutter install. Duane went out of his was to make sure issue was addressed promptly. He communicates well. My emails & phone calls have always been promptly and politely returned. Jenesis Roofing brought integrity to the whole process. They did a great job for us. I would not hesitate to hire them again.

Having had severe damage from hail several years ago we decided to pull the trigger on a new hail resistant roof. Jenni and her staff were amazing! Our roof is beautiful and four months after having it installed we were hit with one of Colorado's worst hailstorm directly. Taking direct hits with stones almost the size of a baseball this beautiful new roof stood strong.