Where to begin? In November 2012, the United Roofing salesman, Eric Antos, quoted the job and collected a down payment. We should have trusted our gut at this point. Eric said that he was the managing partner of United Roofing and was running day to day operations for Mark Harrison, the owner, who had been ill but was recuperating. Eric insisted that we make the check payable to him, rather than United Roofing. The reason was that Mark was in the hospital and by making sure he could cash the check they could start work. It sounded fishy and we were stupid to have continued along. The start of the job was then delayed because it turned out that Eric was stealing money from the company. So, he was fired and, I suppose, Mark was hard up for cash to start our job. I never once spoke to Mark. He would only text me. I told him in no way would I be held responsible for Eric stealing his money (I don't know for sure that he stole ours anyway), and Mark agreed that it was not our responsibility. Regardless, the work began. The crew who showed up was nice enough and seemed to work hard. However, the job dragged on and on. Meanwhile, my next door neighbor had his roof ripped and replaced by another company in two days. The reason ours took so long was that some of the crew stopped showing up for work. Perhaps they knew more than I did at that point. Eventually the job was completed. However, Mark refused to provide the paperwork I needed to complete my claim with my insurance company. My adjuster was kind enough to take my word for it and complete the process. Mark's crew messed up my DirecTV satellite dish and I had to pay DirecTV to come and fix it. I asked Mark about covering the cost of this service call. Not only did he not pay, he didn't even acknowledge it. Lastly, I requested that extra shingles be left with me in the event that I needed to make repairs down the road - none were left. Fast forward to April 2013. My new roof that is under a lifetime shingle warranty and 10 year labor warranty has water pouring into my garage during the first hard rain. I immediately called Mark. Of course, he only texted a reply. It's been over two weeks now and Mark has still not shown up at my house to look at his faulty work, nor has he returned many calls. He will only text, but usually 36 hours after I text him and only to give me another excuse of why he hasn't shown up. We are exploring legal action and will update this review in time. Avoid this company like the plague.

Place has a good reputation.

Nice company