I requested a quote for a simple patch job in May (it's now July). Got a call to schedule an inspection a week later, and the guy said he would come that week. He never came, and didn't return phone calls the following week. I started over and requested a second quote, and the guy came but said he could only give me an approximate quote since he, a roofing contractor, didn't have a ladder with him. So I loaned him mine and the quote went up significantly. Over the course of the last 3 weeks occasional emails have been sent repeating the quote and trying to get a contract. 2 weeks ago before returning the contract I told them it had to be fixed by this weekend. After another week passed with no response I called and emailed and was told that they would schedule me for a repair yesterday or today. But I haven't had any email or phone update since Monday. I called another roofing contractor and within hours my roof was patched for less money than the quote I got from Schroeder.