- Country: USA
- State: Utah
- City: Park City
- Address: 155 Aspen Dr, Park City, UT 84098, USA
Casey, their repair estimator, came out immediately when we had a problem. He was extremely thorough, very honest and advised me in ways that saved me money and kept me from making unnecessary repairs. What a great company! I will not hesitate to use their services for any roofing needs and I would recommend them to anyone.
Brandon was awesome. Cordinated the roof repair in a timely manner. Got the heat tape installed and new gutters. Helped immediately with the small issues that other companies would have overlooked or never gotten back to me on. Greatly appreciated the responsiveness and professionalism. Great experience for a smaller job which at times companies will brush off.
We had a metal roof installed. The wait was long but the installation was uneventful. Two years after installation and after a heavy snow fall, the snow rails failed and ripped the metal roofing on two different slopes of the roof. The company did not choose to cover this under warranty because they said that it was an "unusual" amount of snow. It cost $20,000 to repair it. The first repair skipped one section of the roof and had to be rescheduled. It took over two months to schedule the second repair. In my experience, they have been very late in returning calls or responding to getting the repair scheduled. You may be better off with a good shingle roof that does not require snow rails and with a different company that is more concerned about repairing their defective work.
We used On Top Roofing for our roof replacement and heat tape in Old Town and they did solid work. We would definitely recommend them.