
- Country: USA
- State: Virginia
- City: Springfield
- Address: 7635-B Fullerton Rd, Springfield, VA 22153, USA
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
8000 Forbes Pl Suite 101, Springfield, VA 22151, USA
- 5 reviews
Wonderful experience working with Troy (Sales Rep) and Angela (Office Manager). I have a small repair work needed on my roof, Troy was out the next day and provided me with a clear and detail quote. Professional communications such as email reminder on upcoming appointment and prompt invoice receipt via email throughout the project. There was a mixed-up with scheduling, Troy took action quickly in resolving it by doing the repair himself. How amazing is that for making sure customer satisfaction is #1 and not only being knowledgeable but actually can and willing to do the work himself. I highly recommend Troy and RM Banning!
Would recommend and will use again. RM Banning scheduled an appointment for a quote within a week at a time when others were scheduling 4 weeks out. Work was completed to satisfaction within days. Bruce and scheduling team were great to work with.
Great experience, have used them for repairs at two different properties. They were very quick to respond both via phone and to the property. They were on time and provided estimates quickly. Quality work was performed and the staff are very knowledgeable and show you what they find and provide explanation and recommendations. Highly recommend them for roofing repairs.
I’d give zero star if possible. These people are so incompetent that the office has no idea what projects or where the employee is working on a given day. And when I indicated that my appointment is a no show, the office is only willing to send a message and hope the repairman would get back to me (which he didn’t and I’ve never heard from him for almost 2 weeks).