Marshall Roofing did a great job replacing our roof! They’re very talented, professional, and experienced. Doug their lead estimator met with us and walked us through various options and how the job would proceed and then provided a quote. After evaluating the proposals we selected them as the best value to do our job. We’re glad we selected Marshall Roofing because they did a great job removing our old roof and installing the new roof just as we discussed with no surprises. Amaya, their job foreman, went out of his way to make sure that we were happy with the roofing job. Their team’s attention to detail was great, they took great care not to damage anything, the roof looks great, and we’re very happy with the job!

John Campbell from Marshall was inspecting a neighbors roof and I'd been trying to get several roofers to return my calls. John was great, he came over to check out my concerns on the spot and even put in a temporary fix to get us through the coming storm since they wouldn't be able to get out to fix the problem before the hurricane. John was outstanding! Plan on using them for subsequent services once I get an estimate for the work!

The person on the phone was/is very friendly an efficient. However, it took a week to schedule an appointment, then the appointment was moved to a later date. It has been 10 days waiting for an estimate. I even left a message indicating if an estimate would be sent-- no response two days later.

I have had them reroof a townhouse and have several repair jobs to a cedar shake roof. Great in all respects. As to the invoice issues you should always keep your receipts and pay with check and keep images of the cancelled checks. I blame the customer and not Marshall since I have so much experience with them. I have no connection to Marshall.

very bad experience with their invoice as well. I was harrassed a few times with a payment that was already made and ended up paying twice for the same job. $3.5k twice is a huge deal. Keep you receipts if you had done business with this company. I misplaced mine and had to relied my email for record of transaction. Marshall came back nearly two years later after the job completion and claiming they were not paid. I gave the guy who came out my credit card number at the time of completion and clearly noted it was paid in full on my receipt at the time of job completion two years earlier.I found the same receipt after paying for the same job the second time.