
- Country: New Zealand
- State: Auckland
- City: Auckland
- Address: 5 Beasley Ave, Penrose, Auckland 1061, New Zealand
- Monday: 8:00 AM – 4:30 PM
- Tuesday: 8:00 AM – 4:30 PM
- Wednesday: 8:00 AM – 4:30 PM
- Thursday: 8:00 AM – 4:30 PM
- Friday: 8:00 AM – 4:30 PM
- Saturday: Closed
- Sunday: Closed
48D Elizabeth Knox Pl, Mount Wellington, Auckland 1072, New Zealand
- 4 reviews
Wow, worst customer experience ever, were not even interested in the problem/request with roof. I had heard this outfit was bad, but I can now comfirm it. Stay away!
Great to deal with
I own a commercial property which was re-roofed by Roofcare in early 2014. The roof recently leaked (April 2017) and I contacted Roofcare to ask them to investigate. I spoke to Mr Skelly, the business owner and he was most unhelpful. It seemed he was determined NOT to risk finding that his company needed to repair anything under warranty, so he took great pains to supply reasons other than their workmanship, which might be the cause. When I tried to reason with him, he hung up. Their work may be good, but their after sales service is non existent!
Great company to deal with, very punctual and professional. Shaun Maxwell quoted the job and gave me a compressive report on my roof and answered all my questions. Good work ethics from their scaffolders lead by Andrew to Alan who did a complete restoration of our concrete roof – water blast fix / replace broken tiles re-and pointed the roof. I highly recommend dealing with this company. Apparently the owner is coming over to inspect the job very impressive.
Kelly is passionate about ensuring that your roof is maintained professionally. I have concrete tiles and the grout does need checking every few years to make sure that leaks don't do major damage to your internal framing. Be aware cheapest isn't always best when it comes to you roof.